Microsoft Dynamics 365 Technical Architect - Marketing

Position Title: Microsoft Dynamics Technical Architect- Marketing

Location: Remote

Duration: 6+ Month Contract

Job Description:

10+ years of strong experience on D365 Marketing Configuration and Customization

We are seeking a seasoned Technical Architect to lead the end to end architecture, design, and technical delivery of Dynamics 365 Marketing (Customer Insights Data). This role ensures scalable, secure, and high performing marketing solutions integrated across CRM, data, and enterprise systems.

Key Responsibilities:

Own the technical architecture for D365 Marketing, including data models, integrations, and platform governance

Design scalable customer journey frameworks, real time event triggers, segmentation pipelines, and personalization models

Lead technical solutioning across Dataverse, Power Platform, Customer Insights Data, and external systems (CRM Platforms, ERP Platforms, Data Warehouse, Data Lakes)

Define integration patterns (APIs, connectors, event based architecture) with CRM, ERP, websites, and MarTech tools

Ensure compliance with security, privacy, and regulatory requirements (GDPR, CAN SPAM, HIPAA, etc.)

Oversee technical delivery, code reviews, performance tuning, and environment management

Guide BA, functional, and development teams with best practices and architectural standards

Stay ahead of Microsoft roadmap updates and recommend platform enhancements

Required Skills & Experience:

Deep technical expertise in Dynamics 365 Marketing / Customer Insights Data

Strong knowledge of Dataverse, Power Platform, Azure services (Functions, Service Bus, Logic Apps), and integration frameworks

Configure and manage Dynamics 365 Customer Insights Data

Design and implement unified customer profiles

Configure identity resolution and data matching rulesCreate and maintain customer segments

Define and configure measures, KPIs, and calculated attributes

Support advanced customer analytics and behavioral insights

Ensure data quality, deduplication, and data standardization

Manage data refresh schedules and performance optimization

Experience designing scalable marketing architectures, real time journeys, and data driven personalization

Hands on experience with APIs, event driven systems, identity management, and security models

Proven ability to lead technical teams and collaborate with marketing, sales, and IT stakeholders

Experience in large enterprise or regulated industries

Knowledge of D365 Sales, Customer Insights Data, and Azure DevOps

Microsoft certifications in Dynamics 365, Azure