Public Sector Project Manager

WM, a Fortune 250 company, is the leading provider of comprehensive waste and environmental services in North America. The Public Sector Project Manager oversees the planning and execution of projects to support the Public Sector organization, developing strategies and managing project teams to enhance communication and outreach efforts.

Responsibilities:

• Inspects and analyzes customer communication and outreach processes, and monitors compliance with policies, procedures, and regulations
• Assist with development of program strategy, assembles project teams, assigns individual responsibilities, develops project schedules and determines and acquires resources needed
• Develops and maintains project plans and budgets and prepares and analyzes project performance reports, integrating findings from campaign outcomes and educational material effectiveness
• Serves as liaison between team members and functional area management requesting project
• Identify and standardize processes and procedures that support programs which drive team performance toward departmental and organizational goals, including evidence‑based improvements to communication and outreach materials
• Reviews and evaluates work to ensure quality, timeliness and ensures quality control in adherence to policies and procedures, incorporating research‑driven best practices to enhance educational resources and stakeholder communications

Requirements:

• Must live and work in the US
• Bachelor's Degree (accredited) in Business Administration or similar area of study, or in lieu of degree, High School Diploma or GED (accredited) and four years of relevant work experience
• Five years of relevant work experience
• Demonstrated project management skills with the ability to identify clear goals, track progress against them and communicate results
• Strategic and creative thinker who can ensure public sector programs are aligned with and linked back to larger organizational goals and objectives
• Strong oral and written communication skills, with a proven ability to synthesize and tailor complex material into simple and easily digestible content by experts and non-experts alike, including Corporate and Area stakeholders
• Strong understanding of WM's diverse customer segments, or an ability to derive a fact-based perspective using primary and secondary research to gather insights into customers' needs, wants and pain points