Engineer

Genesis10 is currently seeking an Engineer for a remote position with a Global Financial Institution located in Jersey City, NJ. This role is responsible for the technical ownership of key components of the organization's global end user computing and application delivery platforms, providing expertise and support for Citrix infrastructure and cloud services.

Responsibilities:

• Technical ownership and operational support of the organization's Citrix infrastructure across multiple global data center and cloud environments
• Design, deployment, and lifecycle management of Citrix Cloud services, including control plane operations and on-premises/cloud resource locations
• Engineering and operational support of Citrix workloads hosted on-premises and in public cloud platforms (e.g. Azure)
• Proactively monitor, maintain, and enhance the Citrix environment, ensuring alerts and events are triaged, investigated, and resolved effectively
• Evaluate emerging security threats and implement remediation strategies, including patching, configuration hardening, and architectural improvements
• Define and maintain global standards, build patterns, and operational runbooks for Citrix platforms
• Develop and maintain high-quality technical documentation
• Integrate automation and Infrastructure as Code (IaC) practices into platform provisioning, configuration, and lifecycle management
• Design and maintain Terraform modules for repeatable, version-controlled deployment of Citrix related infrastructure
• Collaborate closely with Architecture, Cloud, Network, Security, and Endpoint teams
• Act as a senior escalation point for complex incidents, including participation in out-of-hours support
• Mentor and provide technical guidance to junior engineers
• Engage with third-party vendors and partners to evaluate, design, and deliver platform enhancements
• Manage platform hardware, software, and cloud service lifecycles

Requirements:

• Strong, demonstrable experience designing, implementing, and supporting enterprise-scale Citrix environments, including Citrix Cloud, Delivery Controllers, Virtual Delivery Agents (VDA/CVAD), Provisioning Services (PVS), Citrix Director, and Citrix Client (NetScaler)
• Hands-on experience operating Citrix Cloud control plane with on-premises and/or public cloud resource locations
• Advanced troubleshooting and performance optimization skills across Citrix and Microsoft Windows Server platforms
• Proven experience using Terraform to provision and manage infrastructure
• Practical knowledge of Infrastructure as Code concepts including version control, modular design, state management, and CI/CD integration
• Strong PowerShell scripting and automation experience
• Good working knowledge of networking concepts and protocols (TCP/IP, DNS, DHCP), load balancing, firewalls, and secure network design
• Experience integrating Citrix platforms with enterprise identity and security services (e.g. Active Directory, Entra ID, MFA)
• Working knowledge of application packaging and application delivery technologies (MSI, App-V, etc.)
• Experience delivering projects within financial services or other highly regulated environments
• Comfortable operating within mature change control, audit, and risk management frameworks
• Deep understanding of distributed, highly available, and virtualized end-user computing platforms
• Strong knowledge of modern Citrix architecture, including cloud-managed and hybrid deployments
• Solid understanding of cloud infrastructure concepts and shared responsibility models
• Broad infrastructure knowledge spanning compute, storage, networking, identity, and security
• Only candidates available and ready to work directly as Genesis10 employees will be considered for this position