Solutions Engineer- Splunk - Remote

Cisco is revolutionizing how data and infrastructure connect and protect organizations in the AI era. They are seeking a Solutions Engineer to provide technical solutions that address customer and partner business needs while collaborating with account teams to ensure customer success.

Responsibilities:

• Provides technical solutions to address customer and partner business needs
• Collaborates with the account team and connected sales teams on the customer plan, jointly ensuring customer success
• Serves as an expert, or trusted technical advisor by the account team and customer/partner
• Leads engagements with IT & decision makers at customer/partner and LOB interaction
• Knowledgeable of customer environment and market, including competitor plays
• Translates customer/partner business need into technical requirements
• Most selling time spent landing opportunities and expanding within an account
• Involved in customer strategic planning
• Provides active feedback to BEs and relevant sales teams on strategic customer needs and market opportunities, and competitive market tactics
• Takes the lead on moving deals across technical sales process
• Designs and presents relevant solution based on technical and business requirements identified by the customer or partner
• Manages virtual support team of sales resources
• Leverages relevant tools and resources to support a deal
• Increase revenue: Closed opportunities converted to closed deals
• Displace a competitor/increased market share
• Increase net new customers on a quarterly basis
• Develops and refines technical sales approach to meet clearly defined customer requirement
• Demonstrates comprehension of Cisco's portfolio while steadily progressing into a specialist within a domain
• Learns how to navigate different parts, teams, and roles of their customers/partners (i.e., IT teams, certain decision makers, implementers)
• Analyzes customer requirements to ensure Cisco solutions meet current needs
• Supports the development of customer plans and contributes to solutions design
• Supports demand generation and enablement campaigns by collecting and organizing data, coordinating others and assisting with content creation
• Begins to understand and identify opportunities for expansion across Cisco’s portfolio (e.g., networking, security, observability and collaboration)
• Delivers presentations and demonstrations to specific customer scenarios
• Uses prevalent market trends and competitive analysis to position Cisco solutions to customers
• Collaborates with internal teams and select external partners to contribute to customer success
• Contributes to sharing practices and assisting in developing educational materials
• Modifies workflows to handle unexpected changes

Requirements:

• Bachelors + 5 years of related experience, or
• Masters + 3 years of related experience, or
• PhD + 0 years of related experience
• Varies based on the team and business needs | Preferred Qualifications are desired education, experience, and skills that are in addition to Minimum Qualifications