Icertis is a leader in AI-powered contract intelligence, transforming how federal agencies manage their missions. The Lead Software Engineer – Cloud Operations will support and scale the US Government Cloud Operations platform within Microsoft Azure Government, ensuring the availability, security, and compliance of mission-critical SaaS services.
Responsibilities:
- Design, build, and maintain secure, scalable cloud automation and internal tooling
- Support mission-critical production systems, including participation in a 24x7 on-call rotation
- Develop and manage DevOps pipelines and Infrastructure as Code using Terraform, Ansible, ARM, and Azure DevOps
- Troubleshoot and resolve complex application and Azure PaaS issues (C#/ASP.NET)
- Implement and continuously improve cloud security controls aligned with federal compliance requirements
- Execute Identity & Access Management (IAM), deployments, upgrades, and change management activities
- Collaborate with cross-functional teams to deliver time-sensitive public-sector outcomes
- Support audits and compliance activities, including evidence collection and documentation
- Maintain clear, accurate technical documentation for systems and processes
Requirements:
- Strong experience developing secure, maintainable, and scalable software
- Proficiency in C#, ASP.NET, Java, JavaScript, Python, Web APIs, and Microsoft SQL
- Hands-on automation experience using PowerShell, Bash, Ansible, Terraform, JSON/YAML
- Experience operating cloud-first, mission-critical systems (Azure preferred)
- Working knowledge of Azure Functions, AKS, Docker, and PaaS services
- Strong Windows and Linux systems administration skills
- Ability to work independently in fast-paced environments and take ownership of issues through resolution
- Excellent written and verbal communication skills, including the ability to explain technical concepts to non-technical stakeholders
- Familiarity with federal compliance frameworks: FedRAMP, NIST, CMMC, IL3–IL5, HIPAA, PCI, ISO 27001
- Experience with Azure security services such as WAF, Microsoft Sentinel (SIEM), and threat protection
- Knowledge of ITSM / ITIL processes and operational best practices
- Experience with Azure DevOps (ADO) and collaboration tools (Microsoft Teams, SharePoint)
- Familiar to Elastic Search, Kibana, Azure Redis Cache
- Interest in AI/ML or GenAI solutions in regulated cloud environments