Key skills
AIMachine LearningAnalyticsSaaSJiraConfluenceFigmaUser ResearchCollaboration
About this role
Plume is a pioneering company in the smart home and enterprise service delivery space, utilizing advanced AI and machine learning. The Senior Product Designer will lead design activities for Plume’s SaaS data services platform, focusing on user experience and collaboration with cross-functional teams.
Responsibilities:
- Join Plume Data Services, the exciting new team building cutting-edge analytics and AI services for the communications services provider (CSP) industry
- Lead the design activities and implementation of Plume’s SaaS data services platform for CSP users with focus on actionable insights, intelligent support, and network observability
- Deliver complete end-to-end designs from concept to finalized, production-ready UI artifacts
- Perform user research and user experience hypotheses testing
- Prototype with Figma or ProtoPie
- Develop and align a design strategy that best supports the product direction and strategy through cross functional collaboration with product managers, design managers and other business stakeholders
- Actively participate and collaborate in the development ceremonies and activities of the engineering team to steer the design development efforts for on-time and on-spec delivery
Requirements:
- 10+ years of experience of product design in SaaS platforms and specifically in B2B applications and services designing for high quality web enterprise reporting and analytics products
- Excellent communicator — both within our design team, and with external stakeholders
- Curious, self-motivated, and collaborative
- Believe in shipping on-time, on-spec
- Great sense of aesthetic - visually current and forward-looking
- People and work that inspires you, come from all walks of life, not just the field of design. You are able to clearly articulate why they are inspirational to you
- Experience with major design frameworks such as design thinking
- Required expertise in Figma and experience with Confluence and Jira
- Required: link to the online portfolio of your prior work