Travelers is a leading property casualty insurer with a commitment to innovation and collaboration. The Director, Agile Product Owner will lead a team to deliver capabilities and solutions in an agile manner, acting as the voice of the end-user and managing the product backlog to achieve defined outcomes.
Responsibilities:
- Serve as the Enterprise Product Owner for Core Platform Capabilities and future strategic capabilities developed on the Platform
- Provide leadership and manage implementations by to define, prioritize, and ensure a ready backlog of work for a cross-functional product team, accept final product output, focusing on achievement of defined outcomes versus defining how the work is completed
- Partner with key leaders and peers across to determine resources required to achieve defined business outcomes and priority
- Effectively manage a backlog of deliverables and capabilities as well as 'test and learn'/experimentation targeted at defining/refining future deliverables, measuring performance, and adjusting the overall roadmap of deliverables as needed
- Translate business strategies and needs into execution ready work for an Agile product team; define team goals and strategy, ensuring alignment with circle and value stream vision; Articulate team goals and strategy effectively to key stakeholders, Circle Leads, and team members
- Act as voice of the end-user; have a deep understanding of and anticipate and proactively seek customer feedback ensuring needs and requirements are clearly defined; ensure teamwork product meets defined acceptance criteria
- Own team backlog, including prioritization and refinement; Make trade-off decisions to maximize value
- Optimize the flow of value by setting objectives and key performance indicators (KPIs) for solutions
- Inform and participate in business readiness; understand the impact of change, translate the approach to manage adoption and mitigate resistance
- Provide feedback on work-in-progress, clarify requirements, and contribute to removing roadblocks or impediments; Look for opportunities for continuous team and process improvement
- Share best practices across teams to ensure alignment and consistency in ways of working within a value stream
- Foster an innovative, inclusive and diverse team environment, promoting positive team culture, encouraging collaboration and self-organization
- Perform other duties as assigned