Corporate Pre-Sales Systems Engineer - Central/Northeast

Pure Storage is reshaping the data storage industry with innovative technology. The Corporate Pre-Sales Systems Engineer will support the inside sales team by acting as a technical advisor to customers, demonstrating product capabilities, and addressing technical inquiries to facilitate sales growth.

Responsibilities:

• Assist prospects and customers with demonstrations, system configurations, and answers to technical questions and be responsible for removing technical barriers in the sales process through opportunity qualification, product demonstrations, and technical presentations, via Zoom or other mediums
• Respond to telephone and electronic communications from customers, resellers, Inside Account Executives, and Management team regarding product applications, pricing, and ongoing projects
• Demonstrate technical leadership and subject matter expertise on storage products, distributed storage architectures, file systems, and competitive storage offerings in the DAS, NAS and SAN product spaces
• Technically understand our competitors’ products, so a suitable Pure Storage replacement can be recommended
• Create Account and Territory Plans for key accounts within designated territory
• Proactively follow up on outstanding proposals, generated leads, customer requests, etc. in an effort to drive sales growth objectives for the company
• Work with established programs and sizing tools to provide customers with product performance solutions that meet and exceeds their expectations
• Apply critical thinking techniques to work through difficult customer situations while understanding appropriate time to escalate to Inside Sales Executive or supervisor
• Work closely with Engineering and Product Management in helping to define product requirements and usability

Requirements:

• 3+ years of experience in the technology industry or other relevant technical experiences
• Must speak French fluently
• Strong phone presence and experience in a high-volume customer interaction environment
• Conscientious attitude and dependability, strengths in teamwork and communication
• Confidence, articulate and professional speaking abilities, and a strong ability to listen well
• Ability to collect data, identify problems, establish facts and draw valid conclusions
• Preparation and delivery of technical product and architecture presentations
• Knowledge of current and emerging storage architectures (FC, iSCSI, NAS, OSD, SAN)
• Passion for technology and aptitude to learn new technologies
• Solid knowledge of VMware, Windows, UNIX OS variants (Linux, AIX, …), NFS file systems and network environments
• Exhibit strong knowledge of Microsoft Word, Excel, PowerPoint and Outlook
• Ability to work in a team environment
• Self-motivated individual with the ability to work independently and proactively, while applying a high level of business and technical acumen to a variety of situations
• Demonstrated listening, written communication and product presentation skills
• Ability to handle multiple tasks and projects, in real-time scenarios
• Domestic, overnight travel 5-10% of the time
• Salesforce.com experience preferred