Technical Sales Engineer

MISTRAS Group is a company focused on testing and monitoring technologies, and they are seeking a Technical Sales Engineer to drive sales growth in this domain. The role involves engaging with clients to understand their needs, presenting technical solutions, and collaborating with internal teams to ensure customer satisfaction.

Responsibilities:

• Drive sales growth by identifying and qualifying new business opportunities in the testing and monitoring equipment market
• Attend industry trade shows, conferences, and customer events to promote products and generate leads
• Stay informed on industry trends, competitor solutions, and emerging technologies
• Build and maintain strong relationships with key decision-makers and stakeholders within client organizations
• Collaborate with internal teams to understand customer needs and technical requirements
• Analyze customer challenges and recommend tailored technical solutions
• Guide discussions around solution design to meet customers' monitoring or testing objectives
• Partner with engineering and product teams to customize solutions based on client requirements
• Become the voice of the customer and be involved in the commercialization of solutions
• Maintain a thorough understanding of the product portfolio, including features, specifications, and applications relevant to diverse customer environments
• Deliver technical presentations and product demonstrations to prospective clients
• Respond to RFPs and RFQs by developing compelling and competitive technical sales proposals
• Collaborate with sales teams to develop strategic account plans and deliver on revenue targets
• Negotiate contract terms in collaboration with commercial teams, ensuring both technical and financial viability
• Take a lead position in converting technical proposals to active projects and product sales
• Serve as the primary point of contact to address customer questions and challenges
• Identify opportunities to improve processes and enhance customer experience
• Provide insights and feedback to product teams to influence roadmaps and feature development

Requirements:

• Previous experience in a client-facing role, ideally within a technical sales/support environment
• Bachelor's degree in Electrical, Civil, Structural, Mechanical or Materials Engineering is desirable
• Ability to see a project from proposal to commercial deployment and serve as a liaison with customers during the inception and deployment of the developed solution
• Experience writing clear technical specifications, proposals and presentations
• Knowledge of hardware systems, including monitoring technologies such as sensors, data acquisition systems and IoT devices
• Previous experience in designing and implementing monitoring solutions for real-time data collection and analysis
• Proven ability to integrate sensors, data acquisition systems, and monitoring devices into larger hardware or software ecosystems, including cloud or edge computing platforms
• Familiarity with designing and deploying monitoring systems for challenging conditions, such as extreme temperatures, explosive atmospheres or remote locations
• Understanding of equipment, machine, material, and process failures in the industries served
• A passion for monitoring advancements and staying updated on industry trends, including predictive maintenance, remote monitoring, and IoT
• Experience of working as part of a diverse team with different skill sets and experience levels
• Willingness to travel to client or manufacturing sites for deploying and troubleshooting monitoring technologies
• Demonstratable communication skills including reporting, professionalism, and promotion of a positive customer service attitude both internally and externally
• Ability to work to tight deadlines with good problem-solving skills, and to work flexibly to achieve business goals
• Ability to read mechanical and electrical drawings is desirable
• Computer literate in MS Office with previous experience in technical report and proposal writing
• Good organizational and record keeping skills