Serrala is the global leader in finance process automation, advancing the office of the CFO with a suite of finance automation applications. The AI Engineer will build production-grade AI agents integrated into finance workflows, focusing on reliable performance and adherence to enterprise standards.
Responsibilities:
- Build production-grade AI agents (single → multi-agent workflows) with reliable reasoning, tool usage, state handling, and safe fallbacks
- Design auditable, finance-grade workflows with guardrails, approvals, explainability, and full traceability
- Implement RAG, tool calling, and memory patterns grounded in enterprise data
- Instrument agents with telemetry & evaluation to optimize quality, cost, latency, and reliability
- Integrate agents into SAP-embedded and SaaS products, following enterprise security and rollout standards
- Ship with excellence: CI/CD, logging, diagnostics, and quality gates
Requirements:
- 4+ years of software engineering experience, incl. 1–2+ years with LLM/agentic systems
- Strong hands-on skills in prompting, RAG, orchestration, tool calling, and reliability patterns
- Experience with deterministic + probabilistic systems and human-in-the-loop flows
- Solid engineering fundamentals and comfort in enterprise environments (auditability, access control)
- You build production systems, not demos
- You think in controls, failure modes, and trust
- You balance speed, correctness, and cost
- Finance / ERP experience (AR, AP, Payments) is strongly preferred
- LLM evaluation frameworks and agent orchestration patterns are a strong plus