Senior Research Services Business Analyst

Brown University is a leading research university known for its student-centered learning and purpose-driven approach. The Senior Research Services Business Analyst will provide strategic leadership and technical expertise for the University’s Electronic Research Administration systems, managing complex business processes to ensure regulatory compliance and operational efficiency.

Responsibilities:

• Orchestrates the planning, design, and lifecycle management of enterprise-level research applications, ensuring scalability, security, and institutional alignment
• Leads comprehensive feasibility studies and impact analyses for new system adoptions, providing executive-level recommendations to the Vice President for Research
• Designs and governs the University’s research system training strategy, ensuring a high level of technical competency across the 600+ user community
• Serves as a primary representative for RAIS in high-stakes collaborations with Workday Operations, OIT, and external federal auditors

Requirements:

• Bachelor's degree or equivalent combination of education and experience plus a minimum of minimum of 3-5 years of progressive experience in business analysis, research administration, or enterprise system management
• Experience working with complex ERP systems and/or enterprise research systems (i.e Coeus, InfoEd, Workday, Huron)
• Proven track record of managing large-scale ERP or eRA implementations (e.g., InfoEd, Workday, Huron)
• Expert-level SQL skills and experience with advanced data visualization/reporting tools (e.g., Cognos, Tableau)
• Ability to accurately map complex business processes and ERP information architecture
• Must possess an exacting attention to detail to ensure system configurations and process maps are error-free and easily understood by technical and non-technical stakeholders
• Mastery of critical thinking to proactively mitigate risks
• Exceptional written and oral communication skills, with a specific ability to translate technical jargon into 'layman's terms' for a diverse audience of faculty, staff, and senior administrators with varying levels of technical sophistication
• Skilled in leading group activities, workshops, and project meetings
• Ability to build consensus among stakeholders with competing priorities
• Ability to thrive in a fast-paced, deadline-driven environment
• Must be adept at managing multiple high-priority projects simultaneously while maintaining focus through routine interruptions and shifting institutional priorities
• Proven track record of working with minimal supervision, demonstrating high levels of self-motivation, reliability, and the professional judgment to know when to escalate issues to leadership
• experience in a high-volume, Tier-1 research environment
• Experience with data warehouse design and report writing; e.g. Cognos