Senior RCM Business Analyst

Center For Sight is focused on optimizing operational efficiency and financial performance in Revenue Cycle Management (RCM) operations. The Senior RCM Business Analyst will support RCM initiatives through project management, process improvement analysis, and collaboration with leadership to enhance AR metrics.

Responsibilities:

• Identifying areas for improvement in RCM processes, implementing changes, and monitoring their impact
• Gathering operational and workflow requirements to document, implement and monitor workflow processes
• Identification of root cause(s) of workflow/process incident management
• Developing, proposing and organizing initiatives related to RCM process improvement
• Creation of designed and approved processes, enhance the automation of the technical workflows, and provide monitoring/stabilization of current business processes
• Continuous review of RCM workflows and processes
• Creating and maintaining documentation like protocols and process maps and communicating effectively with stakeholders
• Document detailed technical design for workflow automation, end user documentation and job aids
• Training in new processes and protocols
• Effectively communicate and collaborate with leadership
• Analyzing data to identify trends, issues, and opportunities for improvement in the RCM process
• Running and analyzing reporting as needed
• Monitoring new workflows and processes to ensure success
• Practice management maintenance related to RCM
• Create and support workflow tools such as Smartsheet
• Leading or assisting with RCM transformation initiatives, such as implementing new systems, redesigning workflows, and optimizing technology
• Creating and executing project management plans
• Defining scopes for revenue cycle and/or company initiatives
• Setting and tracking project objectives
• Ensuring all project deliverables are completed and formally closed
• Communicating project timelines and milestones
• Monitoring project progress and assist with setting deadlines
• Presenting status updates
• Complete special projects and provide project support as requested by senior leadership
• Other duties as assigned

Requirements:

• High School Diploma or GED Required
• Healthcare revenue cycle experience (minimum of 1 year)
• Excellent verbal and written communication skills
• Demonstrated organizational skills with the ability to function well in a fast-paced environment
• Ability to act with integrity, professionalism, and maintain a high degree of confidentiality
• Proficient in using organizational billing systems
• Attention to detail
• Flexible to the needs of the department and organization