IT Business Analyst

Global Technical Talent is a minority-owned staffing firm that supports Fortune 500 organizations across various sectors. They are seeking an IT Business Analyst to serve as a bridge between business stakeholders and IT, focusing on the implementation of TrackWise Digital eQMS and ensuring alignment of technology solutions with operational needs.

Responsibilities:

• Gather, analyze, and document business requirements for enterprise systems and digital initiatives
• Translate complex business needs into clear functional and technical specifications for IT development and implementation teams
• Facilitate workshops, stakeholder interviews, and process mapping sessions to identify gaps, inefficiencies, and opportunities for improvement
• Ensure solutions are scalable, compliant, and aligned with global standards and strategic objectives
• Work closely with IT to prioritize initiatives, manage backlogs, and support agile or hybrid delivery models
• Support testing efforts, including UAT planning, execution, and validation of system functionality against requirements
• Act as a liaison throughout the project lifecycle, ensuring clear communication, issue resolution, and stakeholder alignment
• Contribute to change management by supporting training, documentation, and user adoption efforts
• Drive continuous improvement by leveraging data, user feedback, and performance metrics to optimize solutions and processes

Requirements:

• Background in Quality function
• Excellent communication skills
• IT background in eQMS systems or similar collaborative environments