Key skills
Technical pre-salesSolutions architectureSoftware engineeringPythonJavaScriptTypeScriptProof-of-concept developmentSpeech recognitionNatural language processingAI technologiesCloud platformsDockerKubernetesAPI integrationAINLPAWSAzureGCPK8sPerformance OptimizationCommunicationSales
About this role
Deepgram is the leading platform in the Voice AI economy, providing real-time APIs for speech technologies. The Pre-Sales Solutions Engineer role focuses on driving technical pre-sales engagements, collaborating with the sales team to craft solutions, and bridging the gap between technology and customer needs.
Responsibilities:
- Lead technical discovery and solution design for enterprise prospects and customers
- Architect and implement custom proof-of-concepts and technical demonstrations that address specific customer use cases
- Provide expert guidance on API integration, performance optimization, and deployment strategies
- Partner with Account Executives to navigate technical objections and accelerate the sales cycle
- Contribute to technical content creation including implementation guides, reference architectures, and best practices
- Mentor junior team members and share technical knowledge across the organization
- Represent the voice of the customer to product and engineering teams
Requirements:
- 5+ years of experience in technical pre-sales, solutions architecture, or similar customer-facing technical roles
- Strong software engineering background with professional development experience in at least one modern programming language, such as Python, JavaScript/TypeScript, or similar languages
- Proven track record of successfully navigating complex technical sales cycles
- Experience building and demonstrating proof-of-concepts or technical solutions to diverse audiences
- Excellent verbal and written communication skills with the ability to translate technical concepts for both technical and non-technical stakeholders
- Experience with speech recognition, NLP, AI/Voice agents, or related AI technologies
- Experience building customer-facing demos and sample code
- Knowledge of cloud platforms (AWS, GCP, Azure) and containerization technologies like Docker and Kubernetes (K8s)
- Experience with API-first products and developer tools
- Background in sales methodologies such as Triangle, MEDDIC, or Solution Selling