Project Management Office (PMO) Manager

Element Critical provides hybrid infrastructure solutions in an expanding portfolio of data center facilities across the country. The PMO Manager will play a critical role in managing the planning, governance, and oversight of IT and compliance-related initiatives across the organization, ensuring alignment with corporate objectives and adherence to standards.

Responsibilities:

• Oversee the company’s compliance program and policies including audit readiness, and regulatory certification efforts
• Partner with IT Security, Risk, Legal, and Audit teams to ensure project deliverables support compliance with ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH standards
• Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery
• Collaborate with IT, Security, and Compliance leadership to monitor program and project health, risk, and audit readiness
• Assist in the preparation for internal and external audits, including SOC, ISO, PCI DSS, HIPAA/HITECH, or other applicable frameworks
• Establish and manage the IT and Compliance PMO framework, ensuring consistent project governance, documentation, and execution across all IT initiatives
• Support audit and regulatory review processes through proper documentation and evidence tracking
• Serve as a liaison between technical teams, compliance officers, and executive stakeholders to ensure transparency, accountability, and timely delivery
• Develop IT and Compliance project plans, set deadlines and owners for specific tasks, and track the progress of each project
• Monitor project health and program performance through KPIs, dashboards, and executive reporting
• Facilitate project status meetings and Compliance Committee sessions to review progress, risks, and alignment with regulatory frameworks (ISO 27001, SOC 1, PCI DSS, HIPAA/HITECH)
• Create and maintain project dashboards for executives and stakeholders that provide clear visibility into schedules, risks, dependencies, and deliverables across multiple initiatives
• Execute, lead, and support other projects assigned by leadership in support of organizational goals and strategic objectives

Requirements:

• Bachelor's degree in information technology, Business Administration, Communication or a relevant study preferred
• At least five (5) years of work experience in Project Management or PMO, with at least 1 year focused on IT compliance or governance (ISO 27001, SOC 1, PCI DSS, and HIPAA/HITECH)
• Knowledge around Data Center operations and NetSuite (ERP), with the ability to align project and compliance initiatives within these environments is a plus
• Advanced proficiency in Microsoft Office Suite and project/program management tools, including Excel, Smartsheet, and MS Projects, to support reporting, analysis, and project tracking
• Advanced PowerPoint skills are required to develop executive-level presentations, project updates, dashboards, and strategic communications for executives, stakeholders, and cross-functional teams
• Effective communication and organizational skills with the ability to clearly and concisely communicate both verbally and in writing to internal and external audiences
• Develop and maintain executive summaries for multiple projects, providing senior leadership with concise visibility into progress, risks, milestones, and strategic decisions
• Proven ability to develop effective working relationships
• Travel may be required
• PMP Certification preferred