Manager of Engineering, Platform & Interoperability

InductiveHealth is a market leader in software-as-a-service (SaaS) solutions for public health agencies, focused on stopping disease through technology. The Manager of Platform & Interoperability Engineering will lead teams in core platform services and data integration systems, ensuring secure access and reliable data exchange across systems.

Responsibilities:

• Lead and support engineering teams across Platform Engineering and Interoperability, ensuring alignment on architecture, delivery, and engineering standards, supporting the organization’s growth and focus areas
• Drive the design and evolution of core platform services, including identity (SSO/MFA), API gateway, and shared service layers used across products
• Own and scale identity and access management solutions (e.g., Keycloak), including federation, configuration, and secure authentication workflows
• Define and enforce best practices for API design and gateway management & governance, including authentication, rate limiting, and observability, ensuring APIs are observable, well-documented and developer friendly
• Lead the development and scaling of data integration architecture, including Apache NiFi and legacy HL7-based processing systems
• Drive migration of legacy data pipelines into modern frameworks while maintaining continuity and system reliability
• Design and optimize data flows across APIs (FHIR/REST), SFTP, and internal systems, supporting both batch and near real-time processing
• Establish integration patterns, standards, and reusable components that can be leveraged across teams
• Ensure strong data validation, transformation, and error-handling practices across all pipelines supporting easier troubleshooting
• Implement and evolve monitoring and observability practices (e.g., OpenSearch) to ensure system health and performance, with a focus on fast detection and recovery
• Partner with Product, Security, and Compliance to align platform and interoperability capabilities with regulatory and business needs, enabling great client and developer experiences
• Guide architectural decisions across platform and integration layers, ensuring consistency, scalability, maintainability and documentation
• Mentor engineers and technical leads, reinforcing best practices across platform services and data systems and modeling a growth mindset, raising the bar for engineering excellence
• Lead incident response and root-cause analysis for complex system and integration issues, and drive long-term resolution strategies that prevent recurrence

Requirements:

• Experience leading engineering teams across platform services, infrastructure, or data integration domains
• Strong understanding of identity and access management concepts, including SSO, MFA, and federation
• Hands-on experience with identity providers such as Keycloak or similar technologies
• Experience designing and managing API gateways with a focus on security, performance, and observability
• Strong experience building and scaling data pipelines using Apache NiFi or similar integration frameworks
• Deep understanding of healthcare data standards such as HL7 and FHIR
• Experience integrating systems via APIs (REST/FHIR) and secure file transfer methods (SFTP)
• Proficiency in backend development (e.g., Java or .NET) to support platform or integration services
• Strong understanding of distributed systems, including scalability, fault tolerance, and performance optimization
• Experience implementing logging, monitoring, observability and operational readiness practices across systems
• Ability to balance modernization efforts with ongoing support of legacy systems
• Experience working across multiple teams and influencing architectural direction
• Strong problem-solving skills and ability to navigate complex system and data challenges
• Excellent communication skills with the ability to translate platform and integration concepts into actionable guidance
• Experience leading both platform engineering and interoperability/data integration functions within the same organization, adopting a platform-as-a-service and product mindset
• Hands-on experience scaling Apache NiFi in enterprise environments, including performance tuning and flow design
• Strong experience improving identity and access management at scale, including MFA implementations and federation strategies
• Experience building intelligent service layers, such as patient matching systems (deterministic or probabilistic)
• Familiarity with caching strategies (e.g., Redis) to improve performance across platform or integration layers
• Experience working with observability tools such as OpenSearch for monitoring distributed systems
• Exposure to infrastructure-as-code or configuration tools (e.g., YAML, Bicep)
• Experience working with geospatial or public health data systems and complex data ecosystems
• Proven success leading large-scale modernization efforts across both platform services and integration pipelines
• Ability to drive adoption of shared platform capabilities while supporting team autonomy and flexibility
• A systems-oriented mindset with a strong ability to balance standardization, scalability, and real-world implementation constraints