Senior Analyst, Project Management - Medicaid Provider Data Services (Remote)

CVS Health is committed to shaping a more connected and compassionate health experience. The Senior Analyst, Project Management for the Medicaid Provider Data Services team will support project management activities, ensuring provider data integrity while collaborating with business leaders and cross-functional teams to enhance operational efficiency and communication.

Responsibilities:

• Provide project management support across the full project lifecycle, including initiation, planning, execution, monitoring and control, and closure
• Communicate effectively through written and verbal channels to support leadership, project objectives, and cross functional business areas
• Identify and contribute process improvement, change management, and design thinking solutions to support an evolving business model
• Perform inventory and production data mining, monitoring, and control to support operational performance and decision making
• Develop and deliver ad hoc reporting and analysis to support business needs
• Maintain provider data integrity, including demographic and contractual information, for all network and non network providers
• Ensure provider information is accurately recorded and maintained to support proper reimbursement, regulatory compliance, and member access, including directory accuracy
• Establish and maintain standards for database integrity, corrective actions, and data alignment, and coordinate communication with partner teams to implement database improvements
• Provide manual support for provider data transactions that cannot be processed automatically due to system limitations or data integrity issues

Requirements:

• 1-3 years of project management experience or project management related responsibilities within a role
• Proficiency in Microsoft Excel and SQL, including data analysis, report creation, and pivot tables
• Demonstrated ability to manage multiple assignments and competing priorities
• Bachelor's degree or equivalent work experience
• Experience in Provider Data Services and provider network operations
• Familiarity with QNXT systems
• Experience with Medicaid state implementations related to provider requirements
• Proven ability to collaborate effectively as part of a team or independently
• Strong reporting, data analysis, and problem solving skills
• Experience with process improvement, documentation, change management, and design thinking methodologies
• Ability to prioritize and balance workloads to meet turnaround time and quality performance metrics
• Completion of project management related coursework or professional development