Key skills
IT ImplementationTechnical ImplementationCustomer Facing ExperienceProject Financial ManagementProject SchedulingServiceNowCloud InfrastructureSecurity InfrastructureNetworking InfrastructureData Center InfrastructureProject ManagementAILeadershipCommunicationPresentation Skills
About this role
Presidio is at the forefront of a global technology revolution, transforming industries through cutting-edge digital solutions and next-generation AI. As a Project Manager, you will be responsible for delivering ServiceNow projects on time and within budget while demonstrating leadership and strong client relationships. The role involves managing multiple projects, creating detailed plans, and ensuring customer satisfaction throughout the project lifecycle.
Responsibilities:
- Lead multiple projects of varying size, scope and duration
- Establish strong client relations and manage interaction and expectations throughout the life of the project
- Create detailed project plans, status reports and manage issues, risks and actions
- Manage communication, scope, and mitigates risk across projects
- Partner across functional teams to deliver the best possible solution for a client
- Lead client-facing meetings regularly during key phases of the project
- Continually seek and capitalizes upon opportunities to increase customer satisfaction and deepen client relationships
- Service as the escalation point person for the customer, delivery and other associated Contender Solutions teams and vendor partners
Requirements:
- Previous experience with IT / Technical Implementation projects and having customer facing experiences or equivalent experiences in an IT organization
- Demonstrated ability to plan, organize and successfully drive projects to meet defined budgets and timelines
- Ability to manage multiple projects simultaneously
- Experience managing project financials and scheduling internal resources
- Strong verbal, written communication and presentation skills
- Ability to create and Manage Project Schedules
- Familiarity with Project Scheduling tools
- ServiceNow exposure or experience
- Bachelor's degree or the equivalent work experience and/or military experience
- 3-5 years' (Project Manager) / 6-8 years' (Sr. Project Manager) experience as a hands-on Project Manager managing technical cloud, security, networking and modern data center infrastructure projects and having customer facing experiences or equivalent experience in an IT organization