Key skills
AINegotiation
About this role
Retell AI is revolutionizing the call center industry with advanced voice AI technology. The GTM Recruiting Lead will be responsible for building and scaling the recruiting function, managing critical hires, and partnering with founders to define hiring strategies in a fast-paced environment.
Responsibilities:
- Own headcount planning in partnership with founders and hiring managers
- Run full-cycle recruiting for high-priority roles across GTM and technical teams
- Build and continuously refine sourcing strategies, outreach, and pipeline generation
- Conduct market research on talent trends, compensation, and competitive landscape
- Drive recruiting marketing initiatives (events, branding, outbound campaigns)
- Partner with internal teams to leverage AI and automation to improve recruiting efficiency
- Own candidate closing for critical roles, including offer negotiation and counteroffer handling
- Maintain a high offer acceptance rate by effectively positioning Retell’s mission and opportunity
- Build strong relationships with top candidates, especially passive talent
- Hire, onboard, and manage a small team of recruiters, sourcers, and coordinators
- Set performance expectations and coach team on sourcing, interviewing, and closing
- Develop playbooks and standardize recruiting processes
- Identify gaps in pipeline and execution, and quickly course-correct
- Act as the primary point of contact for hiring managers and founders
- Run structured intake meetings and define clear hiring criteria
- Lead weekly pipeline and metrics reviews with stakeholders
- Push back when needed and drive alignment on hiring priorities
- Own relationships with external recruiting agencies
- Set clear expectations, manage performance, and optimize agency usage
- Negotiate terms and ensure strong ROI on agency partnerships
- Track and analyze funnel metrics (conversion rates, time-to-fill, source effectiveness)
- Build reporting dashboards and use data to drive weekly decisions
- Continuously improve processes to increase speed and quality of hires