Senior Product Designer

Solidroad is a company focused on scaling customer support through innovative design and AI technology. They are seeking a Senior Product Designer to shape design decisions, mentor teammates, and craft impactful user experiences across their product suite.

Responsibilities:

• Design the Complete Product Experience Stack
• Architect and build cohesive design systems spanning our entire product, from initial onboarding flows to complex AI interaction interfaces. You'll create designs that handle thousands of customer conversations daily, ensuring every touchpoint feels intentional, polished, and human
• Shape Brand Evolution Across All Touchpoints
• Own the visual evolution of our website, marketing assets, pitch decks, and product UI. You'll build scalable design systems that maintain consistency while knowing exactly when to surprise and delight users throughout their journey
• Drive Exceptional User Experience Standards
• Set the design standard for intuitive, beautiful interfaces that make AI feel approachable and powerful. You'll ensure our experiences handle complex multimodal interactions seamlessly, mentoring others to achieve the same standard of craft and attention to detail