Remote Customer Service & Client Support Agent – Work From Home

The Gainey Agency is hiring for a remote Client Support Agent role. This position focuses on connecting with clients regarding financial protection products and provides structured training and mentorship for professional growth.

Responsibilities:

• Connect with individuals who have requested information about financial protection products
• Provide general education on life insurance options
• Assist clients in identifying coverage that fits their needs
• Maintain professional communication and follow-up with clients (leads may be provided; no cold-calling requirement)
• Structured onboarding and training program
• Ongoing mentorship and team support
• Access to training resources and guided systems

Requirements:

• Must be 18 years of age or older
• Must be authorized to work in the United States
• Ability to obtain a North Carolina state life insurance license (training provided; licensing costs may apply)
• Reliable internet connection and access to a phone and computer
• Individuals seeking flexible, remote work arrangements
• Those with backgrounds in customer service, education, or healthcare
• Self-motivated individuals comfortable working independently
• Candidates interested in developing new skills and pursuing long-term growth within financial services