GIS Production Support Analyst

Core Technical Skills

• GIS Platforms: ArcGIS Software, ArcGIS Products, Esri technology stack

• Programming: Python, C, C++, ArcObjects

• Development: Web APIs, software development, application development

• Data Management: Spatial Data analysis and management

• Technical Capabilities: Workflow automation, testing plans, troubleshooting, system integration, requirement analysis, system design

Professional Experience

• Total Experience: 4+ years in GIS consulting and development

• Key Roles: Senior Consultant, GIS Consultant, Software Developer, Application Developer/Analyst, SDK Developer/Analyst

• Industry Background: GIS technology sector with experience across consulting firms (Infosys, Accenture, Esri, Genesys)

Key Responsibilities & Competencies

• Requirement gathering and technical documentation

• Creating and automating workflows

• Estimating manhours and project planning

• Troubleshooting ArcGIS bugs and fixing integration issues

• Delivering end-to-end GIS solutions

• Client requirement analysis and technical assistance

• Developing POCs for project feasibility

• Participating in technical forums and community engagement

Soft Skills & Leadership Qualities

• Client-facing consultation experience

• Cross-functional collaboration (evident from multi-company experience)

• Technical problem-solving and analytical thinking

• Documentation and communication skills

Education & Certifications

• Bachelor of Technology in Computer Science

• ArcGIS Developer Foundation 2201 certification issued by ESRI