Pyramid Consulting, Inc.Remote
Vulnerability Response Operations Lead
Remote
Contract
3 weeks ago
$80 - $86 USD
Key skills
AIServiceNowLeadershipCommunication
About this role
Immediate need for a talented Vulnerability Response Operations Lead . This is a 12+ Months contract opportunity with long-term potential and is located in Bradenton FL USA (Remote) Please review the job description below and contact me ASAP if you are interested.
Job Diva ID: 26-11789
Pay Range: $80-$86/hr . Employee benefits include, but are not limited to, health insurance (medical, dental, vision), 401(k) plan, and paid sick leave (depending on work location).
Key Responsibilities:
- Client VR Product Ownership:
- Shape and refine workflows, SLAs, and escalation paths to improve response quality and operational flow.
- Partner with Security, IT Operations, and Business Units to unblock progress and ensure smooth vulnerability lifecycle execution.
- Identify and implement automation opportunities that reduce friction and increase accuracy (e.g., ticket enrichment, autoassignment, closure validation).
- Strengthen data integrity and workflow reliability by ensuring appropriate controls are implemented and maintained.
- Deliver dashboards that convert raw data into clear insights that help teams take action and improve outcomes.
- Track and report core performance metrics to highlight gaps, trends, and operational improvements.
- Client VR Enablement:
- Serve as a primary pointofcontact for triaging and troubleshooting Client Vulnerability Response support needs.
- Quickly assess ambiguous issues and challenges, clarify user needs, identify root causes, and drive resolution.
- Develop training materials and run enablement sessions with SNVR user community.
- Create training materials and enablement content that empowers users and improves platform adoption.
- Drive communication and changemanagement efforts that increase user confidence and engagement with SNVR.
Key Requirements and Technology Experience:
- Must have skills:ServiceNow Vulnerability Response
- Vulnerability tools
- VR workflows
- Strong background in vulnerability management, SecOps, or GRC enables the candidate to understand vulnerability data, remediation workflows, and stakeholder expectations, and to quickly diagnose issues in a complex security environment.
- Handson experience with Client Vulnerability Response / Config Compliance and integrations (Tenable, Qualys, etc.) essential for triaging user issues, validating data flows, and driving accurate, reliable platform operations.
- Expertise in Client automation and dashboarding ensures the candidate can streamline processes, reduce manual effort, and turn raw data into actionable insights for teams and leadership.
- Strong communication and stakeholdermanagement skills critical for driving clarity from ambiguous requests, facilitating crossfunctional alignment, and guiding users toward effective outcomes.
Our client is a leading Banking Industry , and we are currently interviewing to fill this and other similar contract positions. If you are interested in this position, please apply online for immediate consideration
Pyramid Consulting, Inc. provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, colour, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.
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