A services organisation in Connecticut is actively seeking a new Business Analyst for a promising opportunity with their growing team. In this role, the Business Analyst will be responsible for serving as a liaison between the business community and the IT organization and/or vendors in order to provide technical solutions to meet user needs.

Responsibilities:

Actively and consistently support all efforts to simplify and enhance the customer experience.

Lead business process design and documentation as needed for new technology. Create workflows and convey findings in PowerPoint presentations and Visio.

Write and own functional and technical business requirements from end-to-end.

Support Project Management and the development of project plans, using associated project planning tools as needed.

Analyze business operations to determine opportunities for improvement and to automate processes and functions.

Support the integration of new products and services, regulatory requirements, tools and technologies in existing operations.

Negotiate agreements and commitments by facilitating communication between business units and technical solution teams from initial requirements to final implementation.

Conduct feasibility studies and testing to assess cost/benefit, efficiency and technical viability of solutions to business problems.

Qualifications:

7+ years of experience in Business Analysis with experience in process documentation, requirements gathering, product development and project implementation.

Strategic, proactive, critical thinker; able to uncover weaknesses in policies and procedures and suggest areas of improvement.Experience with MS Word, Excel, and PowerPoint

Must Have experience with Visio, Lucid and Figma

Excellent interpersonal skills and ability to present performance feedback effectively

Excellent presentation skills with small-to-medium-sized groups

Strong analytical ability

Ability to work independently

Desired Qualifications:

Prior experience with Agile frameworks and methodologies

Business Analyst

Key skills

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