Postal Clerk 4 - Senior

Job Title

Postal Clerk 4 - Senior

Department

Post Office

Salary

$40,656 - $49,804; commensurate with experience

Job Summary/Basic Function

Provide courteous and efficient customer service to students, faculty, and staff by assisting with the mailing and receiving of letters and packages through USPS, FedEx, UPS, DHL, Amazon, Veho, and others. Maintain and reconcile a cash and stamp inventory of up to $2,500, ensuring all transactions fall within the required $5 tolerance.

Accurately weigh, measure, and rate domestic and international parcels to determine correct postage based on USPS standards. Process money orders and accept passport applications in full compliance with USPS regulations and procedures.

Clearly explain postal regulations, available services, and mailing options to help customers make informed decisions. Assist students with post office box assignments and usage, and guide them through secure package retrieval from the KUC Mail Locker system.

Support daily mailroom operations by processing outgoing mail through the Pitney Bowes SendPro system and operating both the SendPro Meter and Smart Parcel tools for efficient handling of parcels. Sort and distribute incoming mail and packages, including secure locker placement.

Serve as a backup for preparing and submitting the Master 1412 financial report, ensuring accuracy and adherence to USPS and university compliance standards.

Required Education

High School diploma or High School Equivalency (HSE) required.

Required Related Experience

Three years of progressively responsible clerical, customer service, and/or post office experience to include responsibility in the handling of cash, checks, and credit card transactions.

Successful completion of 90% or greater on the Passport acceptance test through the US Department of State training within the probationary period.

Required License/Registration/Certification

Valid driver's license required.

Desirable Related Experience

Previous experience in a Post Office, Postal Contract Station, Mail Center in a Corporate environment, with related customer service abilities. Ability to process passport applications is desired but not necessary.

Documents Needed to Apply

Cover Letter & Resume Required

MTSU offers a comprehensive benefits package, including but not limited to the following:  

• Sick Leave
• Vacation Leave for Administrative/Classified Staff/12-month Faculty
• 13 paid University holidays
• Medical, dental, vision, and life insurance
• Retirement plans
• Optional 401K and 403B Deferred Compensation Plans
• Educational benefits for the employee and their spouse and dependents

Click here for additional information. 

 

MTSU is an equal opportunity employer. All qualified individuals are encouraged to apply.

Proof of U.S. citizenship or eligibility for U.S. employment is required before employment (Immigration Control Act of 1986). Clery Act crime statistics for MTSU are available at https://police.mtsu.edu/annual-security-report/ or by contacting MTSU Public Safety at (615) 898-2424.

MTSU is a Tobacco & Drug-Free campus.

This position requires a criminal background check. Therefore, you will be required to provide information about your criminal history to be considered.

For individuals requiring reasonable accommodation to apply: In compliance with the Americans with Disabilities Act Amendments Act (ADAAA), if you have a disability and would like to request an accommodation to apply for a position with MTSU, please call 615-898-2929 or email emp@mtsu.edu.

 

Application Review Date: April 29, 2026