Early Career Trainee- Field Service Engineer

GE HealthCare is seeking an Early Career Trainee Field Engineer based in Durban, KZN Region. The role involves developing and maintaining customer relationships, ensuring customer satisfaction, and maintaining equipment models specific to designated modalities.

Responsibilities:

• Maintains all models specific to a modality in the assigned area
• Total system level trouble-shooting on complex multi-symptom problems
• Daily interface with doctors and technicians on equipment status issues
• Act to ensure satisfaction to primary customers
• Assists in Account Sales visits; helps train others where necessary; identify Sales opportunities and communicate to account team
• Assists in the growth and direction of business in his/her geographic area
• Responsible for Warranty and PMS contract cost control
• Responsibly completes all administration tasks on time
• Ensure timely completion of FMIs and PMS inspections documentation for assigned accounts
• Play a leading role in complex and multifunctional rooms. Shares best practices
• Maintain effective quality systems and programs compliant with ISO 9001 standard, according to the GE Service Quality Policy Statement

Requirements:

• Qualified to Degree level, Bachelors degree Electrical & Electronics Engineering or Biomedical Engineering
• Technical analytical skills
• Field Engineer experience in Ultrasound and X-ray medical Equipment
• Sought by others for guidance and advice
• Proficiency in English
• Ability to work independently with minimum direction
• High work standards and quality
• Initiative and motivation
• Plans and organizes work effectively
• Excellent communication, listening and interpersonal skills
• Strong Customer skills; deals tactfully and effectively with differences of opinion, influences rather than directs
• Own transport required and valid driving license