Inside Sales Account Manager, Quill

Staples is a business-to-business company, and they are seeking an Inside Sales Account Manager for Quill. This role involves managing customer relationships, driving revenue growth, and collaborating with internal partners to maximize account potential.

Responsibilities:

• Serve as the primary point of contact and build long‑term customer relationships
• Manage a book of business with strong productivity and pipeline discipline
• Drive sales and profitability within existing accounts
• Make outbound calls to grow customer base
• Educate customers on Quill’s products and programs
• Collaborate with internal partners to maximize account potential
• Conduct meaningful sales conversations with high‑value customers
• Review P&L and revenue analytics to protect financial health of accounts
• Identify under‑penetrated categories to increase YOY revenue
• Consistently meet or exceed productivity metrics and KPIs

Requirements:

• Associate or Bachelor's degree (or equivalent experience)
• Effective oral and written communication skills
• High integrity in all business interactions
• Strong time management and organizational skills
• Ability to uncover, develop, and close sales opportunities
• Strong relationship‑building skills
• Knowledge of products, pricing, and competition
• Ability to sell programs and solutions virtually
• Adaptability to a fast‑paced, evolving environment
• Strong problem‑solving and customer‑focused mindset
• 1+ years of sales or B2B experience
• Proven account management success
• Strong business acumen and strategic thinking
• Excellent communication skills
• Proficiency with Microsoft Office and CRM tools
• Strong organizational and problem‑solving abilities
• Ability to adapt quickly in a changing sales environment