Arrow Electronics is seeking a Center of Excellence - Marketing Services Manager to lead their internal marketing agency for North America. The Manager will oversee a team of marketing professionals, ensuring the delivery of high-volume marketing programs while driving operational efficiency and managing budgets.
Responsibilities:
- Overseeing end-to-end campaign production - digital, creative and content execution
- Ensuring all marketing initiatives are delivered on time, on brand, and on budget
- Driving operational efficiency through standardized workflows, capacity planning, and continuous process improvements
- Managing team capacity and resource allocation – e.g. conducting regular capacity utilization analyses to anticipate workload peaks and adjust resources as needed
- Serving as a people manager – coaching and developing a multidisciplinary team of marketers and creatives
- Financial and performance accountability – treating the Marketing CoE as a profit center that’s managing budgets, expenses vs. revenue (or cost recoveries), and forecasting financial performance
- Set team operational targets and KPIs - service-level agreements for on-time campaign delivery and quality
- Track results and report on outcomes/ROI to senior leadership
- Working closely with sales, vendor/supplier marketing teams, and other stakeholders to align the in-house agency’s services with business goals
- Adapt to market headwinds or changes in demand (e.g. shifts in vendor funding, new product launches, seasonal campaigns)
- Adjusting strategies and capacity plans accordingly
Requirements:
- Typically requires a minimum of 12 years of related experience with a 4 year degree; or 8 years and an advanced degree; or equivalent related experience
- 8 years minimum in creative/digital marketing roles
- Strong experience managing a large team in a fast-paced environment
- Proven ability to run marketing operations with a data-driven, financially savvy approach
- Experience securing marketing funding and overseeing marketing budget
- Project management experience (resource allocation, setting deadlines, ensure deliverables are met)
- A blend of experience at agencies or in corporate marketing preferred