Federal Express Corporation is seeking a Senior Digital Product Manager to lead cross-functional teams in delivering customer-centric solutions. The role involves owning product vision and strategy, collaborating with various departments, and mentoring junior product managers.
Responsibilities:
- Own the vision, strategy, and roadmap for a critical product area or customer journey
- Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
- Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
- Define and track KPIs to evaluate feature success and inform iteration
- Drive prioritization across competing demands and communicate rationale clearly to stakeholders
- Influence cross-functional leaders and executives to gain buy-in on product direction
- Mentor junior PMs and support organizational learning and best practices
Requirements:
- Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
- 4 years of experience in product management, business analysis, or a related field
- Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution
- Strong analytical skills with experience in data interpretation, market research, and business case analysis
- Excellent verbal and written communication skills with experience preparing executive-level presentations
- Experience as an external customer facing product manager in an operationally complex and scaled enterprise environment