Digital Marketing / Sr Digital Product Manager

Federal Express Corporation is seeking a Senior Digital Product Manager to lead cross-functional teams in delivering customer-centric solutions. The role involves owning product vision and strategy, collaborating with various departments, and mentoring junior product managers.

Responsibilities:

• Own the vision, strategy, and roadmap for a critical product area or customer journey
• Lead discovery work—customer interviews, competitive research, and data analysis—to identify opportunities
• Collaborate closely with engineering, design, marketing, and operations to build and launch solutions
• Define and track KPIs to evaluate feature success and inform iteration
• Drive prioritization across competing demands and communicate rationale clearly to stakeholders
• Influence cross-functional leaders and executives to gain buy-in on product direction
• Mentor junior PMs and support organizational learning and best practices

Requirements:

• Bachelor's degree in Business, Economics, Computer Science, Engineering, or related field
• 4 years of experience in product management, business analysis, or a related field
• Demonstrated ability to manage stakeholder relationships, facilitate communication, and drive execution
• Strong analytical skills with experience in data interpretation, market research, and business case analysis
• Excellent verbal and written communication skills with experience preparing executive-level presentations
• Experience as an external customer facing product manager in an operationally complex and scaled enterprise environment