Senior Software Engineer, Observability Experience

GitHub is the world’s leading platform for agentic software development, and they are seeking a Senior Software Engineer for their Observability Experience team. In this role, you will enhance collaboration by designing and implementing solutions that ensure reliable and highly available services across GitHub.

Responsibilities:

• Design, develop, test and ship high-quality technical solutions that scale across multiple GitHub services
• Collaborate with cross-functional teams to define and implement innovative solutions
• Provide technical leadership, mentorship, pairing opportunities, and code reviews to encourage the growth of others
• Own and advocate for the health and quality of the systems that the team builds, including participating in on-call and first responder rotations
• Write architecture briefs and proposals, carry out code experiments, and build prototypes to learn how we can achieve planetary scale with our systems
• Design and implement APIs to facilitate seamless integration between software components
• Utilize CI/CD tools to set up automated pipelines for continuous integration and delivery
• Become intimately familiar with the systems you build and take pride in writing maintainable code

Requirements:

• 6+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Associate's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 5+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Bachelor's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 4+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Master's Degree in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field AND 2+ years experience in Software Engineering, Computer Science, or related technical discipline with proven experience maintaining and delivering production software coding in languages including, but not limited to, C, C++, C#, Java, JavaScript, Go, Ruby, Rust, or Python
• OR Doctorate in Computer Science, Electrical Engineering, Electronics Engineering, Math, Physics, Computer Engineering, Computer Science, or related field
• OR equivalent experience
• 2+ years experience instrumenting distributed systems with OpenTelemetry or similar frameworks
• 2+ years experience and proficiency with at least one observability platform (Datadog, Honeycomb, New Relic, Grafana, etc.) at a depth beyond dashboard consumption — querying, alerting, and data modeling
• 2+ years of experience with cloud-native and distributed architectures where failure modes are non-deterministic
• Minimum 2 years experience using general purpose programming languages (e.g., Go, Ruby, or a similar language)
• Track record of improving observability practices across engineering teams
• Strong customer focus and ability to partner with product engineers to troubleshoot availability issues and mitigate observability gaps
• Experience on a platform engineering or SRE team