Technical Specialist- Network and Audio-Visual Expert

Job Title: Technical Specialist- Network and Audio-Visual Expert Duration: 12+ months Location: 1915 Health Services Way Raleigh, NC 27607 Work Environment: Onsite Interview Mode: In-Person Only
Job Summary
A resource that understands networking technology and how Audio-Visual works with it. Must have vast Cisco Webex experience along with setup of Webex Boards and all connectivity associated with that.

The Technical Specialist is a senior-level resource with specialized knowledge and experience in a specific technology. The Technical Specialist has an overall knowledge and understanding of Networking and Webex that serves as a strong base for technical expertise in a specific product or program. Demonstrates expertise in conveying technical and functional concepts for a specific technical specialty. Identifies improvements to project standards to achieve high quality services/ products. Able to identify best practices and standards for the use of the product. Delivers support and design for industry specific applications that require integration with statewide systems or applications. Interacts with executive level business users or technical experts. May function as a niche technical SME. Advanced experience in the required technical subject matter. Proven experience with a technical specialty across large and complex implementations and systems.

SkillRequired / DesiredAmountCandidate ExperienceA resource that understands networking technology and how Audio-Visual works with it.Required6 Must have vast Cisco Webex experience along with setup of Webex Boards and all connectivity associated with that.Required6 Perform technical analysis of the current as-built " network/Webex infrastructureRequired6 Gather and define business, functional and technical requirements for Cisco Webex Infrastructure and software.Required6 Provide IT infrastructure/systems support and transition knowledge to operations and maintenance support staff.Required6 Create technical documentation and training materials.Required6 Perform technical architecture and other deliverable reviews for large-scale projects.Required6 In-depth knowledge of network infrastructures, Wi-Fi Protected Access 2 (WPA2); video conferencing; firewalls, voice, data and unified communicationsRequired6 Strong communication, interpersonal, presentation and interviewing/facilitation skills.Required6 Experience acting as liaison between business and technical staffRequired6