Patient Care Technician Program Director

Ultimate Medical Academy is a non-profit healthcare educational institution with a national presence. Headquartered in Tampa, Florida and founded in 1994, UMA offers content-rich, interactive online programs as well as hands-on training at our Clearwater, Florida campus. 

As a full-time team member, you will have access to the following benefits:

• Medical (including prescription), Dental, Vision (UMA subsidized)
• FSA/HSA (Depending on Medical Plan chosen)
• Basic Life Insurance (UMA paid)
• Additional Voluntary Life Insurance (Team Member paid)
• Employee Assistance Program – EAP (UMA paid)
• Long Term Disability (UMA paid)
• Short Term Disability (Team Member paid)
• Supplemental Insurance such as Critical Illness, Accident, and Hospital (Team Member Paid)
• Paid Time Off – 15 days accrued in year 1, 9 holidays, and 1 day of Volunteering Time Off
• 401k (eligible upon completion of 90 days of employment and must be at least 18 years of age)
• Pet Insurance
• Identity Theft Protection

Purpose of the Position:

The Program Director oversees the development, implementation, and evaluation of the assigned program, ensuring it aligns with the institution's mission and educational standards. This role is responsible for curriculum development, faculty coordination, and student support, fostering an inclusive and effective learning environment. The Program Director also engages with industry partners to ensure the program meets current professional standards and prepares students for successful careers in the field.

What You’ll Do:

1. Program Design and Evaluation: Design, implement, and evaluate the assigned program to ensure it meets educational standards and aligns with the institution's mission.
2. Curriculum Development: Develop and update the curriculum to reflect current industry standards and best practices in the field.
3. Faculty Management: Recruit, train, and supervise faculty members, ensuring they have the resources and support needed to deliver high-quality education.
4. Student Support: Provide guidance and support to students, addressing their academic and professional development needs.
5. Accreditation and Compliance: Ensure the program meets all accreditation requirements and complies with relevant regulations and standards.
6. Industry Partnerships: Build and maintain relationships with healthcare industry partners to ensure the program remains relevant and provides graduates with career opportunities.
7. Program Assessment: Monitor and assess the effectiveness of the program through regular evaluations and feedback from students, faculty, and industry partners.
8. Budget Management: Develop and manage the program's budget, ensuring resources are allocated effectively to support program goals.
9. Professional Development: Stay current with trends in the program field and higher education and participate in professional development opportunities to enhance program quality.
10. Team Leadership: Lead, coach, and develop team members, fostering a culture of wellness, recognition, and engagement. Meet regularly with direct reports in one-on-one and group settings to provide feedback and cultivate a positive work culture.
11. Lead with Care: Lead, coach, and develop team members while fostering a culture of wellness, recognition, engagement, accountability, and inclusive, values‑based leadership.
12. Perform other duties as assigned.

Career Level Expectations:

• Applies broad theoretical job knowledge typically obtained through post-secondary education or equivalent work experience.
• Handles problems and uses critical thinking to solve.
• Communicates facts, policies and practices related to job area.
• Desire for growth and professional development.

Required Skills/Experience:

• Bachelor’s degree from an institution accredited by an agency recognized by the U.S. Secretary of Education or the Council for Higher Education Accreditation (CHEA) and academic preparation in the specific courses being taught.
• Certified Medical Assistant (CMA) Certificate
• 15 semester credit hours in the subject field taught in the assigned program(s).
• Academic preparation in the specific courses taught.
• 3 years of occupational experience.
• Ability to professionally communicate fluently in verbal and written English.
• Ability to contribute to a diverse and inclusive work environment.
• Computer literacy/basic computer skills to effectively navigate and utilize the technology required for the role
• Proficient in MS Office (Word, Excel, PowerPoint) and other business tools such as Microsoft Teams.

Compliance: 

• Demonstrate knowledge of and carefully follow all applicable state laws and rules, federal and state compliance requirements and regulations including those prescribed by the U.S. Department of Education, accrediting agencies, state regulations and internal policies and procedures.  
• Effectively communicate compliance requirements to other staff as appropriate and quickly escalate any compliance concerns to the Compliance department. 

Work Environment/Physical Demands:

• This is an onsite position supporting both of UMA's ground campuses in Clearwater, Florida, and Tampa, Florida.    
• May include a flexible remote schedule for online/virtual instructional opportunity.
• Flexibility to work evenings and weekends as needed.

Application Deadline: 06/01/2026

Anticipated starting salary is based on experience and qualifications.

Compensation Range$84,922—$88,641 USD

OUR VALUES

Our institutional values are shaped and validated by our team members. They describe how we strive to operate and are the standards of behavior we look to embody. 

ACT WITH INTEGRITY

We operate honestly and ethically in an industry-compliant fashion. We are fair and trustworthy in our interactions with all we serve. Our team members, at all levels, lead by example and strive to do the right thing for our students and for each other. We are disciplined professionals who strive to be straightforward and dependable.

CHAMPION STUDENT OUTCOMES

We live by a strong commitment to our students and are passionate about preparing them for meaningful careers. We are deeply dedicated to ensuring students’ educational and career success. We excel at building our students’ confidence and empowering them to reach their full potential.

COMMIT TO TEAM MEMBER SUCCESS

We are committed to our team members’ success and to each other’s success. We strive to create an environment that attracts and retains the best talent while offering continuous learning, professional development and career growth opportunities. We recognize and reward our team members for their contributions to the organization and to our students.

PURSUE RESULTS WITH PURPOSE

We pursue results with a sense of urgency and purpose. We take responsibility for achieving ambitious, measurable results and hold each other accountable. We think strategically and critically, greet new ideas and challenges openly, and look for innovative solutions to challenges.

HAVE FUN. BUILD ENERGY

Enjoying what we do is central to achieving our goals. Building energy, having fun, being optimistic and creating a positive working environment are all critical to our success and that of our students. We strive to be inspired and to inspire others. We consistently show appreciation and celebrate our successes, both large and small.

WORK AS ONE

We believe that diverse, inclusive teams produce breakthrough results. We strive to build and maintain positive relationships with colleagues from all types of backgrounds by showing respect and humility when interacting with each other and resolving conflicts in a constructive manner. By working together, we win together - as one - ensuring that the goals of the company are the focal point of our efforts.

UMA will NEVER ask you to send money or ask you to provide bank account information in order for you to get reimbursed for tools to work. If you have been contacted by someone claiming to be from UMA about a job posting, you can always verify the position at https://workatuma.com/