Front Desk Receptionist

Word of Mouth Clinical Associates/Sidekick Therapy Partners

About Us

Word of Mouth is a pediatric speech therapy clinic based in Brentwood, TN. We are seeking an outgoing and organized Front Desk Receptionist to join our pediatric therapy team. The ideal candidate will be the first point of contact for our families, providing exceptional customer support while managing front desk operations. This role requires strong communication skills, proficiency in office management, and the ability to multitask effectively in a busy environment.

Join our team as a Front Desk Receptionist where you can make a meaningful impact in the lives of our pediatric patients and their families while developing your career in a fun and positive environment.

Location: Brentwood, TN (Maryland Farms)

Hours: Full-time (30-35 hours a week), must be willing to stay as late as the last client (6pm) some days/as needed. Up to 30 minutes of checking emails on Sunday for any schedule changes.

Requirements

• Strong organizational skills with attention to detail.
• Excellent verbal and written communication skills.
• Ability to handle multiple tasks efficiently while maintaining professionalism.
• A positive attitude and willingness to learn new skills.

Responsibilities

• Greet and welcome visitors in a friendly and professional manner.
• Manage incoming calls, directing them to the appropriate personnel.
• Maintain the calendar for office staff.
• Handle administrative tasks such as filing, data entry, and managing
• Assist with office management duties to ensure smooth daily operations.
• Provide customer support by addressing inquiries and resolving issues promptly.
• Maintain a clean and organized front desk area.
• Support team members with various tasks as a personal assistant when required.

Benefits & Perks

• Health benefits (medical, dental, vision) for full-time employees with no waiting period
• W2 employment, hourly
• Company-paid short- & long-term disability for full-time employees
• 401(k) match for all employees
• PTO

At Sidekick, we’re proud to be a Woman-Led Top Workplace and a Knoxville Top Workplace for three consecutive years, as well as a Top Workplace USA. Our culture prioritizes flexibility, clinical excellence, and work-life balance, empowering therapists to make a meaningful impact on the children we serve.

Interested but don’t see your preferred location? Email us at careers@mysidekicktherapy.com