PRT Technologies is seeking a Priority ERP Implementation Project Manager to deliver high-quality results for clients. The role involves ensuring client satisfaction with ERP project deliveries, troubleshooting issues, and training client teams on the software modules.
Responsibilities:
- Getting a satisfaction rating of 8.5 or above (on a 1-10 scale) from clients after delivery of Priority ERP projects that meet their requirements
- Receiving a satisfaction rating of 8.5 or above from clients after training client team members on all modules of Priority, especially financials
- Successfully troubleshooting and solving issues clients have with Priority within 3 days, and within 1 day for critical issues
- Projects for clients went live with requirements met, on time and within budget
- Definitions for software customizations that meet client requirements and are bug free when released to clients
- You are responsible for creating the definition, testing and training the client team, while our development team does the development
Requirements:
- Eligible to work in the USA and located in the USA
- Positive, solution focused attitude
- Ability to listen to clients and communicate effectively with them
- Quick technical grasp
- Fluent English