Software Engineer (L2)

Twilio is a company focused on shaping the future of communications and empowering developers worldwide. They are looking for a talented Software Engineer to join their Messaging team, where the role involves designing, building, and optimizing systems that support core messaging functionalities while collaborating with cross-functional teams.

Responsibilities:

• Design and build large-scale distributed messaging and media systems with a focus on reliability, availability, scalability and performance
• Work closely with stakeholders and product teams to gather business requirements and translate them into effective technical solutions
• Own your code end-to-end from development to deployment and provide operational support through on-call rotations
• Take ownership of troubleshooting and resolving operational issues, with opportunities to enhance existing troubleshooting processes and tools
• Participate in the refinement of the team's ticket backlog, estimating work and follow Agile ceremonies
• Mentor early in career engineers and contribute to a culture of continuous learning and improvement

Requirements:

• Bachelor's Degree in CS or related field or equivalent working experience
• 3+ years of related software development experience shipping multiple products / services
• Proficiency in one or more programming languages including Java, Scala, C, C++ and advanced concepts like asynchronous programming, multi-threading etc
• Experience in AWS cloud solutions, Kubernetes/EKS, CI/CD pipelines like Buildkite & containerization frameworks like Docker
• Experience with asynchronous communication patterns like Kafka, SQS, RabbitMQ etc
• Experience with relational and non-relational databases, SQL queries, query optimizations and ETL tools
• Experience with Testing & Automation
• Curiosity and interest in learning new programming languages and frameworks
• Working in agile teams or startup environments with strong customer focus. Commitment for engineering practices that ensure safe and fast paced releases of services
• Demonstrated organizational agility, cross-team collaboration, commitment for results, and excellent written and verbal communications
• On-call experience debugging large scale distributed systems
• Experience with Devops infrastructure, specifically IaC tools like Terraform and ArgoCD
• A strong plus if you have prior experience with MMS/SMS/RCS messaging protocols
• Experience designing and implementing large scale solutions
• Experience working in distributed and concurrent systems
• Proficiency in debugging production infrastructure and services
• Ability to work independently and as part of a team