Advisor Business Analyst - Pharmacy

Gainwell Technologies is a company that focuses on solving business challenges and enhancing operations. As an Advisor Business Analyst - Pharmacy, you will drive Pharmacy technology solutions to improve health outcomes, collaborating with teams to address complex healthcare challenges.

Responsibilities:

• Take charge and focus on how we can meet critical needs to help clients deliver better health and human services outcomes
• Partner closely with the Product Owner to support Pharmacy product initiatives and ensure compliance with federal and state regulations
• Ensure business priorities, technical debt, and customer needs are effectively planned and incorporated into decision‑making
• Collaborate with Product Owners and cross‑functional teams to translate business requirements into clear technical specifications for the Pharmacy product
• Coordinate with module teams to identify and manage dependencies, track timelines, and ensure smooth execution of planned initiatives
• Work with business partners and internal teams to identify, prioritize, and resolve challenges impacting product delivery
• Maintain and refine the product backlog by writing user stories, defining acceptance criteria, and prioritizing high‑value features in partnership with the Product Owner
• Work with architects, technical leads, and scrum teams to drive estimation, solution design, defect resolution, and release planning for client‑focused features and high‑quality software deployments
• Work with training and support teams to develop documentation, user guides, and training materials that promote product adoption and best practices
• Gather and analyze feedback from end users and Product Owners, translating insights into actionable product requirements
• Operate within Agile frameworks, ensuring well‑structured requirements, acceptance criteria, and test scenarios in Microsoft ADO
• Engage regularly with scrum teams to refine the backlog, guide sprint planning, and review product demonstrations
• Ensure products are robust, scalable, and aligned with enterprise architecture standards and integration strategies

Requirements:

• 10+ years of experience as a Product Owner, Senior Business Analyst, or similar role, preferably within PBM or healthcare space
• Hands‑on experience with PBM implementations, including POS claims adjudication and prior authorization
• Strong knowledge of Medicaid line of business (LOB)
• Demonstrated ability to manage and refine product roadmaps, prioritize backlogs, and lead Agile development in collaboration with cross‑functional teams