Key skills
Problem Solving
About this role
This role follows a 4x10 schedule. Please note your shift preference, if any, in the submission notes.
Sunday Wednesday, 9:00am 6:00pm (1-hour lunch)
Wednesday Saturday, 9:00am 6:00pm (1-hour lunch)
Training Schedule:
The first 30 days will be Monday Friday, 8:00am 5:00pm for onboarding and training. After training, candidates will transition to their assigned shift.
Job Description
Key Responsibilities and Requirements:
HPC server installation and support
Managing daily operational duties including error checking, inventory management, goods receiving, remote hands support, and visitor escorting
Investigating and resolving hardware issues through replacement of end-user serviceable components such as hard drives, motherboard trays, RAM, and similar parts
Managing complex hardware issues through vendor support agreements
Investigating, managing, and resolving copper and fiber cabling issues
Performing data center change activities including installing or relocating servers, network switches, and associated cabling
Copper and fiber cabling installation (loose cabling, not structured), including labeling and cable dressing for all data center hardware
BIOS, console, and basic Linux OS investigation or configuration
Script deployment and asset audits
Updating and maintaining capacity and configuration management data
Responding to and completing work order tool assigned tasks
Technical Experience:
Hands-on experience with Supermicro, Dell, and HPE servers
Experience with InfiniBand fabric and Mellanox technologies
Familiarity with Arista networking hardware
Strong UNIX administration skills (Ubuntu or Red Hat) with knowledge of basic command-line operations
Extensive experience installing and troubleshooting enterprise-level servers, storage, and networking equipment
Solid understanding of data center infrastructure including structured cabling, power distribution, cooling, and system resiliency
Experience installing large volumes of data cabling with a high standard of presentation
Additional Qualifications:
Strong technical background with a logical, methodical approach to problem solving
Ability to work independently as well as collaboratively in a team environment
Basic Linux and networking knowledge
Proficiency in Microsoft Office, particularly Excel
Strong attention to detail and a desire to maintain high operational standards