Residential Loan Specialist - FT
Tampa, Florida, United States of America
Full Time
5 days ago
$49,920 - $62,400 USD
Key skills
Critical ThinkingSales
About this role
Residential Loan Specialist
Role:
The residential loan specialist will be responsible for originating high quality residential first and second lien mortgage loans that meet the credit union’s credit, compliance, workflow and other rules and guidelines. Develop and maintain long-term relationships with branch operations, realtors, builders, attorneys, financial advisors, and other external sources. Counsel customers on various types of mortgage financing, choosing a program best suited to their needs. Complete mortgage application, follow through to closing and resolve any problems.
As our residential loan specialist, you will:
• Originate complete and accurate mortgage applications.
• Exceed customer expectations (both external and internal) at every touch point (phone, email, chat, etc.)
• Fulfill expressed and unexpressed financial needs of customers.
Job Summary:
The residential loan specialist will initiate the mortgage process for potential customers by preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate.
Major Duties and Responsibilities:
• Interviews with potential and current customers to understand their lending needs including first-time mortgages or refinance of existing loans. Completes mortgage applications with accuracy and thoroughness.
• Assists customers with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.
• Reviews loan applications, gathers credit histories and reports, and assesses applicants’ capacity to repay and default risk.
• Maintains knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.
• Demonstrates the ability to use independent judgement and critical thinking skills in matters of significant impact.
• Work with the mortgage processing staff and borrowers to ensure the loans are completed in a timely manner. Report daily, to management on current production and goals.
• Performs other duties as assigned.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.
Knowledge, Skills and Licenses:
Experience: One year to three years of prior experience in mortgage sales/ origination required. Proficiency with Encompass LOS preferred.
Education: A high school degree or GED required.
Licenses: State Mortgage Licensing/NMLS required. Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.
Interpersonal Skills: Excellent interpersonal and customer service skills.
Other Skills: • Excellent organizational skills and attention to detail. • The ability to analyze and comprehend complex financial data and provide sound financial advice. • A thorough understanding of guidelines. • National Mortgage (Fannie Mae), and other types of construction and conventional loans. • Proficiency with Microsoft Office Suite or related software.
ADA Requirements:
Physical Requirements:
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing /descending stairs in an emergency. Must be able to operate routine office equipment including CRTs, typewriters, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions:
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental and/or Emotional Requirements:
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits for Full time employees includes:
• 401(k) w/ up to 5% matching
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurances
• FSA
• Paid Vacation, Sick & Holiday hours
An Equal Opportunity Employer Minorities/Females/Veteran/Disabled
Role:
The residential loan specialist will be responsible for originating high quality residential first and second lien mortgage loans that meet the credit union’s credit, compliance, workflow and other rules and guidelines. Develop and maintain long-term relationships with branch operations, realtors, builders, attorneys, financial advisors, and other external sources. Counsel customers on various types of mortgage financing, choosing a program best suited to their needs. Complete mortgage application, follow through to closing and resolve any problems.
As our residential loan specialist, you will:
• Originate complete and accurate mortgage applications.
• Exceed customer expectations (both external and internal) at every touch point (phone, email, chat, etc.)
• Fulfill expressed and unexpressed financial needs of customers.
Job Summary:
The residential loan specialist will initiate the mortgage process for potential customers by preparing, analyzing, and verifying mortgage loan applications for the purchase or refinance of real estate.
Major Duties and Responsibilities:
• Interviews with potential and current customers to understand their lending needs including first-time mortgages or refinance of existing loans. Completes mortgage applications with accuracy and thoroughness.
• Assists customers with completion of mortgage applications, inspecting completed documents for accuracy and thoroughness.
• Reviews loan applications, gathers credit histories and reports, and assesses applicants’ capacity to repay and default risk.
• Maintains knowledge of trends and developments in the local real estate market; current and predicted lending rates; and changes in rules, regulations, and best practices of various mortgages.
• Demonstrates the ability to use independent judgement and critical thinking skills in matters of significant impact.
• Work with the mortgage processing staff and borrowers to ensure the loans are completed in a timely manner. Report daily, to management on current production and goals.
• Performs other duties as assigned.
• Must comply with applicable laws and regulations, including but not limited to, the Bank Secrecy Act, the Patriot Act, and the Office of Foreign Assets Control, in addition to all company policies.
Knowledge, Skills and Licenses:
Experience: One year to three years of prior experience in mortgage sales/ origination required. Proficiency with Encompass LOS preferred.
Education: A high school degree or GED required.
Licenses: State Mortgage Licensing/NMLS required. Incumbents are required to maintain their registration active, and current, with the National Mortgage Licensing System throughout their employment.
Interpersonal Skills: Excellent interpersonal and customer service skills.
Other Skills: • Excellent organizational skills and attention to detail. • The ability to analyze and comprehend complex financial data and provide sound financial advice. • A thorough understanding of guidelines. • National Mortgage (Fannie Mae), and other types of construction and conventional loans. • Proficiency with Microsoft Office Suite or related software.
ADA Requirements:
Physical Requirements:
Perform primarily sedentary work with limited physical exertion and occasional lifting of up to 5 lbs. Must be capable of climbing /descending stairs in an emergency. Must be able to operate routine office equipment including CRTs, typewriters, telephone, copier, facsimile, and calculator. Must be able to routinely perform work on computer for an average of 6-8 hours per day, when necessary. Must be able to work extended hours whenever required or requested by management. Must be capable of regular, reliable and timely attendance.
Working Conditions:
Must be able to routinely perform work indoors in climate-controlled shared work area with minimal noise.
Mental and/or Emotional Requirements:
Must be able to perform job functions independently or with limited supervision and work effectively either on own or as part of a team. Must be able to read and carry out various written instructions and follow oral instructions. Must be able to speak clearly and deliver information in a logical and understandable sequence. Must be capable of dealing calmly and professionally with numerous different personalities from diverse cultures at various levels within and outside of the organization and demonstrate highest levels of customer service and discretion when dealing with the public. Must be able to perform responsibilities with composure under the stress of deadlines / requirements for extreme accuracy and quality and/or fast pace. Must be able to effectively handle multiple, simultaneous, and changing priorities. Must be capable of exercising highest level of discretion on both internal and external confidential matters.
Benefits for Full time employees includes:
• 401(k) w/ up to 5% matching
• Medical insurance
• Dental insurance
• Vision insurance
• Life insurance
• Disability insurances
• FSA
• Paid Vacation, Sick & Holiday hours
An Equal Opportunity Employer Minorities/Females/Veteran/Disabled