End User Support Technician

We are looking for some help with the following:

1. Image Dell laptops (mostly done already so this is a nice to have)
2. Deploy Dell laptops for customers who previously used Dell (windows 11 upgrade)
3. Roll out devices to large groups at a time so presentation skills are required
4. Individual rollouts

• Show users how to access email, collaboration tools and download their applications
• Scheduling meetings with users to deploy the laptops
• Tracking the laptops deployments data
• Reclaim devices and track information
• Follow up with customers on experiences and issues with not being ready to reclaim old laptops
  Requirements:
• Ability to communication with customers
• Great customer service
• Ability to drive vehicle to remote sites
• Knowledge of O365 and Windows 11
• Ability to use Microsoft Suite (excel)

  #LI-DNI