COE Engineer

Aditi Consulting is seeking a COE Engineer to join their Field Assurance Support Team. The role involves engineering network builds, providing remote support for field engineers, and ensuring network service quality.

Responsibilities:

• Engineer detailed, often complex, network builds for new and existing technologies and assist with ordering equipment/cables/hardware via the appropriate systems
• The FAST (Field Assurance Support Team) Engineer will function within a centralized team responsible for select tasks to improve efficiency and providing support within the Network Field Assurance organization
• Remote support of Client's Field Engineers and Vendors to assist in the integration of new network equipment
• Remote support of Client's Field Engineers and Vendors to troubleshoot and resolve existing network equipment issues
• Pre/Post Work RAN health checks and network service KPI assurance
• Engagement of peer organizations to assist in on-site issue resolution
• Primary business-hours contact for on-site remote access assistance

Requirements:

• Technical degree or relevant experience is required
• Bachelor's degree is preferred
• 5-7 years of experience
• Demonstrated knowledge of the following RAN technologies: Samsung and/or Nokia
• Experience in remote network equipment triage and troubleshooting
• Experience in network KPI analysis
• High technical aptitude for assimilating technical concepts and new technology
• A proactive work style with the ability to set priorities, work with minimum supervision and with a diverse group of professionals
• Commitment to professionalism, follow-through and attention to detail
• Excellent communication skills, especially the ability to listen and comprehend effectively
• Strong work ethic and customer service orientation with high integrity