SoFi is a next-generation financial services company and national bank that is transforming personal finance. They are seeking a Growth Marketing Manager to drive exponential member growth through referrals and virality, collaborating with various teams to launch and optimize marketing initiatives.
Responsibilities:
- Drive execution and performance of SoFi’s referrals and virality marketing initiatives, helping scale the channel into a major driver of member growth
- Partner closely with Product and Engineering to define requirements and influence the roadmap of our AI-enabled referral platform
- Lead end-to-end project management of key initiatives, including launching new referral program structures (e.g., incentives, gamification, sharing mechanics) and scaling existing ones
- Collaborate with Business Unit Marketing, Lifecycle Marketing, and Communications teams to develop and execute strategies that maximize referral-driven growth across all SoFi products
- Integrate referral and virality strategies into marketing tentpoles (e.g., sponsorships, events, and brand campaigns) and Social & Community teams to amplify reach and engagement
- Develop and optimize audience strategies for key segments (e.g., students, military, and other affinity groups) to increase referral rate and participation
- Analyze performance data to identify opportunities across the referral funnel, including referral rate, referrals per member, and conversion rates
- Use testing and experimentation to continuously improve user experience, messaging, and program effectiveness
- Conduct market research and competitive analysis to ensure SoFi’s referral program remains best-in-class
- Communicate insights, performance, and opportunities to cross-functional partners and senior leadership
Requirements:
- 5+ years of experience in marketing, growth marketing, product marketing, or related fields
- Proven ability to execute and scale marketing programs in a fast-paced, performance-driven environment
- Strong analytical mindset with experience using data to drive decisions and optimize performance
- Experience working cross-functionally with Product, Engineering, and Marketing teams
- Ability to manage complex projects and drive initiatives forward in ambiguous, evolving environments
- Strong communication skills, with the ability to influence stakeholders and contribute to strategic discussions
- Customer-first mindset with an understanding of user behavior, engagement, and conversion dynamics
- Demonstrates knowledge of, adherence to, and responsibility for compliance with applicable regulations and laws
- Experience in the Finance industry a plus
- Experience with referral marketing, viral growth loops, or lifecycle marketing programs
- Familiarity with experimentation frameworks (A/B testing, funnel optimization, segmentation)
- Experience in fintech or other consumer-facing, high-growth industries
- Exposure to data tools or platforms (e.g., Tableau, Amplitude, Snowflake, or similar)