Senior Manager, Sales Development

Huntress is a fully remote cybersecurity company dedicated to breaking down barriers in the industry. They are seeking a Senior Sales Development Manager to lead their Sales Development team in North America, focusing on coaching, mentoring, and maximizing lead generation efforts.

Responsibilities:

• Provide initial and continuous training on cold calling best practices and pipeline management
• Ensure SDRs reach their KPI targets each month through strong management processes
• Maintain quality assurance processes, providing input for improvement
• Work with operations to ensure tools and information databases are configured for maximum success
• Maintain an appointment no-show rate at or below the industry rate
• Work to remove SDR performance obstacles
• Handle escalated calls
• Provide support for SDR questions in real time
• Provide reporting to upper management and other departments as requested
• Work continuously to improve the efficiency of the department overall by bringing new ideas to leadership
• Lead and execute special projects either directed by your leadership or on your own
• Lead the team in the absence of upper management as necessary

Requirements:

• 2+ years experience leading a Sales Development team or in a similar position
• Enjoy working in a fun, fast-paced, collaborative, and competitive startup environment
• Attention to detail and the ability to recognize patterns in a variety of performance statistics
• Genuinely care about helping SDRs and partners
• Team player, always willing to share knowledge as necessary
• Demonstrate empathy and thoughtfulness in your professional communication
• Coachable and eager for continuous improvement
• Demonstrate time management skills
• Demonstrate critical thinking and problem-solving skills