GSK Solutions Inc is focused on enhancing digital government services for the State of Connecticut, and they are seeking a UI/UX Designer to join their team. The role involves developing and implementing service design, graphic design, and website design while ensuring user-centric methodologies are applied to improve digital products.

Responsibilities:

Building and communicating understandings of the users and their behavior
Working with a cross-functional team to prioritize work to meet user needs
Providing insights on how users interact with the service or product
Designing and redesigning services
A portfolio of work including examples of at least 2 real-time projects
Understanding of design thinking and design principles related to designing and developing graphics, user interface, user experience, content for website development, social media and print
Designing layouts, typography, line composition, color, and other graphic design fundamentals
Performs the most complex duties in design and preparation of electronic graphic artwork using various media
Understanding component-based development within a CMS
Experience in responsive development across all media platforms: web, mobile, etc
Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc
Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3
Understanding image optimization for web and mobile
Confer with supervisors and others as to most appropriate media and method of design
Performs a full range of graphic art activities
Design and maintain websites
Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
Helping to discover problems while the service is being developed
Checking the operating environment to make sure test results are valid
Helping increase user and agency confidence in future service or product delivery
Helping reduce the risk of reputational damage
Recruiting and leading testing groups; running research sessions with users
Understanding accessibility issues and engage with team to build with equality
Working with enterprise scale digital platforms and products
Using productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
Experience working in the Agile development methodology
Communication and collaboration with state-wide partners
Encouraging an interactive, cooperative, collaborative, and customer-focused work environment
Comfort in blazing a path through an ambiguous work environment
Judgement fitting to the ever-changing environment
Government-specific task management

Requirements:

User Centered Service Design – At least 5 years of experience and use cases with the following: Building and communicating understandings of the users and their behavior
User Centered Service Design – At least 5 years of experience and use cases with the following: Working with a cross-functional team to prioritize work to meet user needs
User Centered Service Design – At least 5 years of experience and use cases with the following: Providing insights on how users interact with the service or product
User Centered Service Design – At least 5 years of experience and use cases with the following: Designing and redesigning services
Website & Graphic Design – At least 5 years of experience and use cases with the following: A portfolio of work including examples of at least 2 real-time projects
Website & Graphic Design – At least 5 years of experience and use cases with the following: Understanding of design thinking and design principles related to designing and developing graphics, user interface, user experience, content for website development, social media and print
Website & Graphic Design – At least 5 years of experience and use cases with the following: Designing layouts, typography, line composition, color, and other graphic design fundamentals
Website & Graphic Design – At least 5 years of experience and use cases with the following: Performs the most complex duties in design and preparation of electronic graphic artwork using various media
Website & Graphic Design – At least 5 years of experience and use cases with the following: Understanding component-based development within a CMS
Website & Graphic Design – At least 5 years of experience and use cases with the following: Experience in responsive development across all media platforms: web, mobile, etc
Website & Graphic Design – At least 5 years of experience and use cases with the following: Experience working with an enterprise CMS platform such as Sitecore, Adobe Experience Manager, Drupal, Joomla, etc
Website & Graphic Design – At least 5 years of experience and use cases with the following: Coding experience and understanding HTML 5, Bootstrap 4.0+, CSS 3
Website & Graphic Design – At least 5 years of experience and use cases with the following: Understanding image optimization for web and mobile
Website & Graphic Design – At least 5 years of experience and use cases with the following: Confer with supervisors and others as to most appropriate media and method of design
Website & Graphic Design – At least 5 years of experience and use cases with the following: Performs a full range of graphic art activities
Website & Graphic Design – At least 5 years of experience and use cases with the following: Design and maintain websites
User Acceptance Testing – At least 3 years of experience and use cases with the following: Building and running tests (ideally automated) to confirm the service or product meets user and stakeholder needs
User Acceptance Testing – At least 3 years of experience and use cases with the following: Helping to discover problems while the service is being developed
User Acceptance Testing – At least 3 years of experience and use cases with the following: Checking the operating environment to make sure test results are valid
User Acceptance Testing – At least 3 years of experience and use cases with the following: Helping increase user and agency confidence in future service or product delivery
User Acceptance Testing – At least 3 years of experience and use cases with the following: Helping reduce the risk of reputational damage
User Acceptance Testing – At least 3 years of experience and use cases with the following: Recruiting and leading testing groups; running research sessions with users
User Acceptance Testing – At least 3 years of experience and use cases with the following: Understanding accessibility issues and engage with team to build with equality
Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following: Working with enterprise scale digital platforms and products
Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following: Using productivity and analysis tools to manage iterative delivery, such as JIRA, Google Analytics, Git Repository, MS TEAMS, Confluence
Digital Platforms, Tools, & Discipline – At least 3 years of experience and use cases with the following: Experience working in the Agile development methodology
Performance in Complex Situations – At least 3 years of experience and user cases with the following: Communication and collaboration with state-wide partners
Performance in Complex Situations – At least 3 years of experience and user cases with the following: Encouraging an interactive, cooperative, collaborative, and customer-focused work environment
Performance in Complex Situations – At least 3 years of experience and user cases with the following: Comfort in blazing a path through an ambiguous work environment
Performance in Complex Situations – At least 3 years of experience and user cases with the following: Judgement fitting to the ever-changing environment
Performance in Complex Situations – At least 3 years of experience and user cases with the following: Government-specific task management
Knowledge, Skills and Ability – UI/UX Design: Experience in designing, managing, and optimizing websites
Knowledge, Skills and Ability – UI/UX Design: Experience working in an enterprise component-based CMS
Knowledge, Skills and Ability – UI/UX Design: Experience in wireframing, prototyping, mock-up creation, IA mapping, user flows
Knowledge, Skills and Ability – UI/UX Design: Proficiency in HTML 5, Bootstrap 4.0+, CSS 3
Knowledge, Skills and Ability – UI/UX Design: Proficiency in Adobe Creative Suite: including Adobe XD, InDesign, Illustrator, and Photoshop
Knowledge, Skills and Ability – UI/UX Design: Proficiency in Figma, Miro, Zeplin
Knowledge, Skills and Ability – UI/UX Design: An understanding of social media management and content creation
Knowledge, Skills and Ability – UI/UX Design: Understanding of image and video optimization for online media
Knowledge, Skills and Ability – UI/UX Design: Understanding and application of visual design principles
Knowledge, Skills and Ability – UI/UX Design: Understanding responsive design
Knowledge, Skills and Ability – UI/UX Design: Understanding the importance of accessibility and the development requirements to meet compliance with WCAG standards
Knowledge, Skills and Ability – UI/UX Design: Experience with A11Y testing tools
Knowledge, Skills and Ability – UI/UX Design: Experience in Agile development process
Knowledge, Skills and Ability – User Acceptance Testing: Knowledge of best practices for user experience research and testing
Knowledge, Skills and Ability – User Acceptance Testing: Willingness to participate in ethnographic research and interviews
Knowledge, Skills and Ability – Performance in Complex Situations: Ability to distill complex concepts into simple ideas
Knowledge, Skills and Ability – Performance in Complex Situations: Exceptional verbal and written communication skills
Knowledge, Skills and Ability – Performance in Complex Situations: Demonstrated ability to meet deadlines, handle and prioritize simultaneous requests, and manage laterally and upwards
Knowledge, Skills and Ability – Performance in Complex Situations: Comfort in blazing a path through an ambiguous work environment
Knowledge, Skills and Ability – Performance in Complex Situations: Prioritization, organization, and triage in an independent environment
Knowledge, Skills and Ability – Performance in Complex Situations: Understanding of the Agile development process
Team Player: Supporting teammates' skills and behaviors development and delivery
Team Player: Communication and collaboration with state-wide partners
Team Player: Creative and analytical thinking with strong problem-solving skills
Team Player: Judgement in dealing effectively and diplomatically with government staff
Team Player: Ability to maintain strict confidentiality
An associate degree or higher in UI/UX design, HCI design, graphic design, web design, or web development
5 years' professional experience in web design, graphic design, web development
A portfolio of work including 2 examples of real-time work
1 year of user-centered design
1 year of user research and analytics
1 year of customer relationship management platforms such as Salesforce
1 year of web content management platforms such as Sitecore

UI/UX Designer (Remote)

Key skills

About this role

Responsibilities:

Requirements: