Senior Business Analyst

Gainwell Technologies is a company that values contributions and promotes career development. As a Senior Business Analyst, you will play a critical role in leading business analysis efforts to help clients improve health outcomes, while collaborating with teams to ensure project objectives are met.

Responsibilities:

• Play a critical role in ensuring Gainwell meets client objectives by leading and contributing to business analysis efforts across IT and client‑facing projects
• Serve as a knowledgeable bridge between clients, project managers, and technical teams to gather, analyze, document, and communicate business requirements and expected outcomes
• Support and manage client‑driven Change Requests and Orders, ensuring scope, intent, and impacts are clearly understood and documented
• Partner with developer leads and technical subject matter experts to analyze requirements, propose solution options, and finalize design approaches while understand downstream system impacts
• Coordinate with leaders to plan and schedule development work, identifying dependencies, risks, and sequencing needs
• Maintain strong attention to detail across documentation, internal processes, and communications to ensure accuracy and alignment between internal teams and client stakeholders
• Analyze test results and coordinate testing activities with technical and Testing Teams to validate outcomes and ensure solutions meet business expectations
• Use analytical tools and structured analysis techniques (e.g., spreadsheets, reporting methodologies, or similar tools) to assess impacts, support decision‑making, and identify trends or issues
• Maintain awareness of multiple moving parts across initiatives, proactively preparing project managers and people leaders with insight into upcoming work, risks, and dependencies
• Provide informal guidance and support to less‑experienced Business Analysts, promoting consistency, quality, and shared understanding
• Build and sustain strong working relationships with team leads, developers, and client stakeholders, demonstrating professionalism and resilience in demanding client environments

Requirements:

• Approximately 5–6 years of experience in a Business Analyst or similar role supporting technology initiatives
• Proven ability to work independently in complex, client‑facing environments
• Strong experience translating business needs into clear, actionable requirements and solution designs
• Solid understanding of system development life cycle concepts, including configuration, development, testing, and implementation
• Proficiency with analytical and requirements‑management tools
• Excellent written and verbal communication skills, with the ability to tailor messaging for business, technical, and client audiences
• Experience supporting Medicaid and/or Medicare or other regulated environments
• Strong business process analysis and continuous improvement mindset
• Demonstrated ability to influence outcomes and drive alignment without direct authority
• Professional maturity and presence when engaging with clients, leadership, and cross‑functional teams