Trust Services and Enforcement Engineering Manager

Netflix is a company dedicated to entertaining the world through innovative storytelling and technology. They are seeking a Trust Services and Enforcement Engineering Manager to lead the development of scalable fraud mitigation services and address significant security risks related to account fraud and abuse.

Responsibilities:

• Develop fraud and abuse mitigation services at scale (Tier 0/1 in the critical path)
• Apply GenAI to strengthen fraud and abuse detections, while continuously evolving defenses to counter GenAI‑driven attack vectors
• Build strong cross functional relationships with other leaders to drive critical conversations and ensure the team remains a trusted partner
• Lead the development and deployment of scalable fraud mitigation services, directly addressing the company's most significant risks
• Strategically balance immediate, real-time attack mitigations with long-term, future-focused development strategies for the team
• Define, articulate, and advocate for appropriate, right-sized risk tolerance levels across the organization
• Drive cross-functional alignment on the optimal security risk posture within various product verticals

Requirements:

• A strong background in leading technical efforts against core Netflix-related security risks, including Account Fraud, Distributed Denial of Service (DDoS) attacks, Content Theft, and abuse of User Generated Content
• Proven experience managing highly cross-functional projects, engaging both internal and external stakeholders, and the ability to influence outcomes without direct authority
• Direct experience working on consumer-facing products, demonstrating an understanding of the necessary trade-offs between implementing robust security measures and maintaining an excellent user experience
• Exceptional communication skills with the capability to clearly translate complex technical concepts or detailed business context for diverse audiences
• Experience in managing, mentoring, and developing a team composed of both early-career and tenured engineers within a fast-paced, dynamic environment