Senior Product Manager, AP Classroom Platform

The College Board is a mission-driven nonprofit organization dedicated to excellence in education, and they are seeking a Senior Product Manager for the AP Classroom Platform. This role involves leading the strategy and execution of a high-scale digital platform that supports educators and students, focusing on improving user experience and platform reliability.

Responsibilities:

• Define and Drive Product Strategy and Vision (40%)
• Define and evolve a clear product strategy that strengthens AP Classroom’s value for teachers, students, and administrators
• Develop and maintain a roadmap focused on high-impact improvements, balancing user needs, platform health, and organizational priorities
• Prioritize initiatives that reduce user friction, simplify workflows, improve usability, and optimize the platform for performance at scale
• Ensure the platform continues to support and align with changes to AP courses and exams, adapting functionality as program needs evolve
• Use platform data and user insights to identify and prioritize improvements that deliver measurable value
• Establish clear principles for prioritization and tradeoffs to guide time and resource investment decisions
• Align stakeholders across the AP Program and Digital Product organization to ensure cohesive execution
• Lead Reliable, High-Quality Product Delivery (40%)
• Drive execution of the roadmap using Agile/Scrum practices, ensuring consistent delivery of prioritized improvements
• Ensure platform performance, reliability, scalability, and peak-season readiness remain top priorities
• Oversee backlog prioritization, sprint planning, and release management to maintain a steady cadence of meaningful improvements
• Partner with engineering, design, and content teams to define clear, actionable requirements and ensure high-quality delivery
• Lead targeted discovery and user research efforts to identify and verify friction points and validate improvements through prototypes, experiments, and other means
• Use analytics and feedback loops to continuously refine the product and ensure measurable gains in usability and effectiveness
• Maintain strong operational rigor, quickly triaging issues and proactively managing risks
• Partner with cross-functional teams (e.g., Accessibility, Security, Data Governance) to ensure compliance
• Communicate Value, Insights, and Platform Health (20%)
• Provide clear, outcome-focused updates to leadership and stakeholders that communicate measurable impact, platform performance, and risks and share insights, and demonstrate how roadmap delivery advances College Board’s strategic goals
• Communicate how product decisions drive improvements in user experience, platform quality, and program alignment
• Translate user behavior data and insights into actionable recommendations and priorities
• Engage with educators and internal stakeholders to gather feedback and ensure alignment with instructional needs

Requirements:

• 8+ years of product management or related experience, including leadership of large-scale digital platforms (experience in K-12 EdTech is a plus)
• Experience considering performance, scalability, and reliability in high-traffic environments (e.g., millions of users, peak season spikes), including making product trade-offs that support system stability under load
• Proven ability to come into an existing product/domain (e.g., EdTech, education systems, or similar) and build meaningful context quickly to contribute value
• Experience identifying user needs and diagnosing issues through data, research, and feedback, and delivering validated improvements to user experience and workflows
• Comfort leveraging product analytics, experimentation, and feedback loops to prioritize work, inform decision-making, validate solutions, and measure outcomes (experience with Adobe CJA and SQL a plus)
• Deep experience with Agile/Scrum, including owning backlogs, writing clear user stories, and partnering closely with engineering/design to drive consistent, high-quality sprint delivery
• Excellent written and verbal communication skills with the ability to produce clear, concise communications that build shared understanding and alignment
• Strong track record of influencing without authority and working effectively with engineering, design, content, and program stakeholders
• The ability to travel 3-6 times a year to College Board offices or on behalf of College Board business
• A passion for expanding educational and career opportunities and mission-driven work
• Authorization to work in the United States for any employer
• Curiosity and enthusiasm for emerging technologies, with a willingness to experiment with and adopt new AI-driven solutions and a comfort learning and applying new digital tools independently and proactively
• Clear and concise communication skills, written and verbal
• A learner's mindset and a commitment to growth: welcoming diverse perspectives, giving and receiving timely, respectful feedback, and continuously improving through iterative learning and user input
• A drive for impact and excellence: solving complex problems, making data-informed decisions, prioritizing what matters most, and continuously improving through learning, user input, and external benchmarking
• A collaborative and empathetic approach: working across differences, fostering trust, and contributing to a culture of shared success
• Experience with Adobe CJA and SQL
• Jira experience