About this role
ResultsCX is a premier customer experience partner to Fortune 100 and 500 companies. They are seeking remote Seasonal Customer Service Representatives to assist shareholders by phone in submitting proxy votes, providing scripted information, and documenting responses during a structured, fast-paced campaign.
Responsibilities:
- Help shareholders submit proxy votes by phone
- Gather opinions and provide scripted information
- Document responses
Requirements:
- High school diploma or GED required
- Ability to type 25 words per minute
- Intermediate/advanced technical proficiency
- Open availability for the duration of the season
- A PC or laptop running Windows 10 operating system (NO Mac, Chromebook, Tablet or Smartphone)
- High Speed Internet – minimum download speed of 10 Mbps and a minimum upload speed of 6 Mbps
- Ability to connect directly to the internet service provider modem with an Ethernet cable, (WIFI is not acceptable)
- 2 dedicated computer monitors minimum 13 inches or larger
- A VoIP USB Headset with microphone and a Web Cam for Training
- Dedicated workspace in your home that is free of background noise and distractions