Comptroller - ECMS Analyst III (Amend)

Applications must be filed at: https://capps.taleo.net/careersection/ex/jobdetail.ftl?job=00057715

We endeavor to maintain timely communication with all applicants by updating application statuses as promptly as possible. For the most accurate and up-to-date information about your application, please log in to the CAPPS application portal regularly to monitor status changes or updates.

Please note that this job posting can be closed without notice and earlier than the closing date indicated in the posting if a suitable candidate is found. We encourage applicants to submit and complete the application promptly.

Are you ready to grow, make a positive impact? If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Innovation, collaboration, and a commitment to excellence best describes the culture here at the Comptroller’s Office. We take pride in the work we do serving as Texas' accountant, tax collector, treasurer, and much more! The Comptroller’s office serves virtually every citizen in the state. As Texas’ chief tax collector, accountant, revenue estimator, treasurer and purchasing manager, the agency is responsible for writing the checks and keeping the books for the multi-billion-dollar business of state government.

Our agency workforce is as diverse as the people of Texas we serve. We value our employees and take very seriously our collective commitment to public service.  Personal development opportunities are strongly encouraged through available workshops, teambuilding exercises, and on the job training. We offer flexible scheduling that helps employees maintain a healthy work-life balance. 

Click here to see an inside look at the Texas Comptroller’s office!

ABOUT THE Division

General description

Join a forward-thinking team dedicated to transforming how organizations create, manage, and share information. As an Enterprise Content Management System Analyst in Information Technology Division, you’ll play a critical role in optimizing digital content workflows and ensuring seamless integration between business processes and technology solutions. You’ll analyze user needs, design and implement content management strategies, maintain system performance, and support compliance and security requirements across departments. This position is ideal for someone who combines technical expertise with strategic insight- someone who can turn information into a long-term business asset while improving collaboration, efficiency, and data governance. 
 

Work Hours

8:00 am. – 5:00 pm., 40 hour work week.  Monday through Friday.  May occasionally work evening, weekends, or holiday.  Hours may change based on business needs. Application support activities periodically require on-call responsibilities or work during non-standard hours.

Teleworking may be considered if certain working conditions are met. The candidate must have permanent residency within the state of Texas and must be able to meet in office requirements, which can vary among different sections (i.e.  report to office 1 day/month, 3 days/week, etc.). Travel reimbursements are not provided for teleworking.

Minimum Qualifications:

• Graduation from an accredited four-year college or university with a bachelor’s degree. 
• Two (2) years’ work experience in systems analysis, design, development and software application support. 
• Two (2) years’ work experience leveraging document management principles and supporting enterprise content management systems. 
• One (1) year work experience as a developer and/or administrator with an enterprise content management system.

Preferred Qualifications:

• Graduation from an accredited four-year college or university with a bachelor’s degree in Computer Science, Computer Information Systems, or Management Information Systems.
• Experience with working an Agile development methodology, attending daily standups, delivering sprint objectives. 
• Two (2) years’ work experience in the Hyland technology stack as a developer and/or administrator. 

Substitutions:

One (1) additional year of work experience in systems analysis, design, development and software application support may substitute for thirty (30) semester hours of educational requirement with a maximum substitution of 120 semester hours (four years).

Licenses/Certifications (Preferred):

Hyland OnBase or AnyDoc Certified Professional

In this role you will:

Implementation and Configuration:
• Configures OnBase components, including Unity Forms and Workflows
• Develops and maintains integrations with other enterprise applications utilizing tools like APIs and web services
• Manages data and document retention policies

System Analysis and Design: 
• Gathers requirements from the business to define functional needs, workflows, and integration points.
• Analyzes existing content and processes to design OnBase solutions that meet business objectives, sometimes migrating from other systems.
• Develops specifications, process maps, and other user stories for new solutions.

Support and Troubleshooting:
• Provides ongoing technical support to end-users, addressing issues and requests for new functionality
• Troubleshoots system and application problems using logs, diagnostic tools, and other resources
• Manages support tickets, escalating complex issues when necessary

Testing and Maintenance:
• Conducts application and user acceptance testing (UAT) to ensure solutions function as expected
• Performs system upgrades, maintenance, and ongoing optimization
• Maintains detailed documentation for system modifications and updates

Performs special projects and initiatives or other related duties as assigned.
 

Maximize Your Earnings!

At the Comptroller's office, we know potential employees are looking for more than just a paycheck. The agency offers a strong benefits package for you and your family. Insurance, retirement plans, and a flexible work schedule are just the start. See our benefits offering

If you are seeking to gain knowledge, build your career, and network among goal-oriented professionals, this is the place for you!

Important Note to the Candidate:

Salary is contingent upon qualifications. If you are scheduled for an interview and require any reasonable accommodation in our interview process, please inform the hiring representative who calls you to schedule your interview. Whenever possible, please give the hiring representative sufficient time to consider and respond to your request.

MILITARY PREFERENCE

To receive MILITARY PREFERENCE, you are required to provide proof by attaching the necessary documentation to this job application.

https://hr.sao.texas.gov/CompensationSystem/JobDescriptions
Click on the occupational category for the position.

Additional MOS can be found at the State Auditor’s Office, 

Military Crosswalk Guide.

The Texas Veterans Commission provides helpful employment information. Go to: http://www.texasskillstowork.com, http://www.onetonline.org, https://hr.sao.texas.gov/CompensationSystem/JobDescriptions/ or www.careeronestop.org for assistance translating your military experience and training courses into civilian job terms, qualifications/requirements and skill sets.

Applications submitted through Work in Texas:

Work In Texas (WIT) applicants must complete supplemental questions to be considered for the position. To complete the supplemental questions please go to CAPPS Recruit to register or login and access your profile.

The Comptroller’s Office is proud to be an equal opportunity workplace. We are committed to equal employment opportunity regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity.

Applicants must submit both a résumé and a completed application to be considered. Both documents should include sufficient work history to assess qualifications.

An applicant must be eligible to work in the United States to be hired at the Comptroller’s office and must remain eligible, without sponsorship or any assurance of financial or other assistance from this agency, during the term of their employment.