Job Title: CXM Solution Lead - Data, Search & AI Platforms
Location: Remote
Duration: / Term: FTE
Experience Desired: 10+ Years
Job Description:
Key Responsibilities
- To architect and implement AI enabled onsite product Search solutions like Vertex AI Search of Commerce (VAIS:C) or similar.
- Understand and guide end to end solution flows across data capture, processing, analytics, and activation
- Connect business objectives to feasible solution approaches using platform capabilities
- Provide hands on solution guidance when teams face design or implementation challenges
- Review solution approaches to identify gaps, risks, or improvement opportunities
- Ensure solutions align with platform standards and best practices
- Support consistency and reuse of solution patterns across initiatives
- Communicate solution flows, dependencies, and trade offs clearly to stakeholders
Technical & Platform Skills
- Hands on experience architecting and implementing Vertex AI Search for Commerce, or equivalent enterprise grade solutions (Major plus, but additional training can be provided)
- Certified and experienced with out of the box contextual/commerce search solutions
- Strong understanding of how data, search, analytics, and AI components work together
- Working knowledge of cloud data and analytics platforms (e.g., Google Cloud Platform, BigQuery, data pipelines)
- Understanding of search and clickstream systems (e.g., relevance, behavioral events, funnels, experimentation)
- Familiarity with AI/ML platforms (e.g., Vertex AI) to support data driven use cases
- Comfortable reviewing designs and solution approaches without owning detailed architecture
Professional Skills
- Solution oriented mindset with strong technical judgment
- Ability to operate across multiple initiatives in parallel
- Clear communicator across business, product, analytics, and engineering teams
- Adaptable to evolving requirements and project contexts
Qualifications
- Degree in Engineering, Computer Science, Business Management or related field
- 8–12+ years of experience in solution leadership, technical lead, or platform focused roles
- Experience supporting large scale, data driven or digital initiatives
Key Skills:
Vertex AI, AI/ML, Google Cloud Platform, BigQuery.