Key skills
Communication
About this role
Design and/or merchandise floral items and arrangements for display/sale or in response to customer requests. Provide customer services. Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
- Design and create floral arrangements and/or other items to fill customer orders.
- Greet customers, offer assistance, take and fill orders.
- Package orders cheerfully, effectively, safely and efficiently.
- Keep the department area clean and free from clutter.
- Keep merchandise and supplies in their proper areas.
- Provide good customer and associate relations.
- Maintain customer records and files properly.
- Assist customers in location and selecting items.
- Handle telephone calls and Florist Transworld Delivery orders promptly and courteously.
- Assist in decorating and merchandising the department.
- Provide good customer and employee relations.
- Able to effectively communicate with customers and associates.
- Make a neat, clean impression on customers.
- Be prompt, tactful, calm, courteous, and professional in all interactions.
- Adhere to company policies and procedures, particularly in the area of maintenance of a work environment free of unlawful harassment or discrimination.
- Must be able to perform the essential functions of this position with or without reasonable accommodation.
Minimum
- Willing to work weekends and holidays.
- Effective written and verbal communication skills.
- Confidentiality regarding associate records is expected.
- Florist Transworld Delivery certification requires three years full-time retail design experience or six years part-time retail design experience. Floral Design School equals six months full-time retail design experience.
- Demonstrated aptitude for filling customer needs, and designing floral arrangements.
- Ability to make intelligent decisions quickly.
- Able to calmly, courteously and tactfully handle stressful situations and make a positive impression on associates and customers.
Desired
- Past work record reflects dependability and integrity.
As part of the Kroger family of companies, we take pride in bringing diverse teams with a passion for food and people together with one common purpose: To Feed the Human Spirit. With a history of innovation, we work tirelessly to create amazing experiences for our customers, communities AND each other, with food at the heart of it all.
Here, people matter. That’s why we strive to provide the ingredients you need to create your own recipe for success at work and in life. We help feed your future by providing the value and care you need to grow. If you’re caring, purpose-driven and hungry to learn, your potential is unlimited.
Whether you’re seeking a part-time position or a new career path, we’ve got a fresh opportunity for you. Apply today to become part of our Dillons family!
What you’ll receive from us:
The Kroger Family of Companies offers comprehensive benefits to support your Associate Well-Being, including Physical, Emotional, Financial and more. We'll help you thrive, with access to:
- A wide range of healthcare coverage, including affordable, comprehensive medical, dental, vision and prescription coverage, through company plans or collective bargaining agreement plans.
- Flexible scheduling in full- and part-time roles with paid time off, including holiday and sick pay based on eligibility and length of service.
- Emotional and financial support with free counseling through our Employee Assistance Program and free, confidential financial tools and coaching with Goldman Sachs Ayco.
- Valuable associate discounts on purchases, including food, travel, technology and so much more.
- Up to $21,000 in tuition reimbursement over your career, through our industry-leading Continuing Education program.
- Vast potential for growth, through an abundance of industry-leading training programs and diverse career pathways.